Issue Server Error: 403 Forbidden after migrating using Migrate Guru plugin

[DigitalSplendid]

Server operating system version

Ubuntu

Plesk version and microupdate number

18.0.43

While trying to migrate a site using Migrate Guru plugin, getting 403 error.

I have followed similar process and successfully migrated a couple of sites.

Help or clue appreciated.




While trying to access WP admin, getting error message:
WordPress administrator credentials are missing



Also not sure what the below setting would be for IPv6 address

 

[DigitalSplendid]

While trying to migrate a site using Migrate Guru plugin, getting 403 error.

I have followed similar process and successfully migrated a couple of sites.

Help or clue appreciated.
View attachment 22473

View attachment 22474

While trying to access WP admin, getting error message:
WordPress administrator credentials are missing

View attachment 22475

Also not sure what the below setting would be for IPv6 address

View attachment 22476

Just now, created a new instance and first WordPress instance (https://clever-keldysh.13-126-218-201.plesk.page/). Getting 403 error there as well.

 

[Peter Debik]

There can be a permissions or directory ownership issue. Make sure that your document root directory of the website is owned by <your system user>:psaserv and the files and subdirectories inside are owned by <your system user>:psacln.

 

[DigitalSplendid]

Thanks for the support. How do I check if indeed owned by:

<your system user>psaserv

Also, how to confirm files and subdirectories inside owned by:

<your system user>psacln

I am the only user and have been creating instances the similar way.

 

[Peter Debik]

You could for example login through SSH and run ls -la in a directory.

 

[DigitalSplendid]

You could for example login through SSH and run ls -la in a directory.

This is the output on the destination Amazon Lightsail instance:

 

[Peter Debik]

I should have been more elaborate on the explanation. I meant to check the permissions in your subsription folder. That is located in /var/www/vhosts/<subscription domain>. For example, first descend to the subscription with
# cd /var/www/vhosts/<your subscription domain>
From there run
# ls -la
and check ownership and permissions of your document root directory of the affected website(s). If you have placed your websites in a directory that is on a higher level, move up to that first. Some users for example do not user the easy Plesk configured directory structure but move all their document roots into httpdocs. Especially when these are created manually and not through Plesk they can have wrong group ownership and wrong permissions.