• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Server Health not updating

I

igareth

Guest
After the update the sever health on the Dashboard is not updating I followed # /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php and this made no difference

Rebooted, and no luck.

Any suggestions?
 
Health monitoring

You need to ensure that you installed that health monitoring module. You can check or install it by running the autoinstaller.
 
This was working before the update - would I need to reinstall it?
 
Please try this using shell:

/etc/init.d/psa-health-monitor-notificationd status

and if its not running, then

/etc/init.d/psa-health-monitor-notificationd start

Let me know if that resolves your problem.
 
root@mail3:/var/log# /etc/init.d/psa-health-monitor-notificationd status
* psa-health-monitor-notificationd is running
 
In that case try a restart :)

/etc/init.d/psa-health-monitor-notificationd restart

I've just added the health monitor to my Plesk 11 and it seems to be working fine (clean install).

Paul.
 
My Health Monitor is also not working. I'm trying to reinstall it now.

After the reinstall it still wasn't working correctly. It was working previously though.
 
Last edited:
You can re-calculate Health Monitor with the command:

/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php
 
Health Monitor Issues

I have totally run out of options, personally I have not experienced this problem before. I request the plesk team to be of help with this thread.
 
After the update the sever health on the Dashboard is not updating I followed # /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php and this made no difference

Rebooted, and no luck.

Any suggestions?

Hello. I need to know, which version of Plesk Panel was before upgrade and what's your OS?
I will try to reproduce this problem.
 
Last edited:
I don't think it would removed from your server as a result of the upgrade. But even though its removed, you can still install it again simply by running the command:

yum install php-mcrypt
 
I can't reproduce problem on our environment.
You can run command and write the result on forum:

/usr/bin/sw-rrdtool xport -s now-20minute DEF:user1=/usr/local/psa/var/health/data/localhost/processes-Web/ps_cputime.rrd:user:AVERAGE XPORT:user1

If this command won't return some data:
1. Check that process usr/sbin/sw-collectd exists in process list.
If not, you can run it using "/etc/init.d/sw-collectd start" or "/etc/init.d/sw-collectd restart".
After start or restart sw-collectd you should wait at least 5-10 minutes while statistics is collected and processed. Then Health monitor will begin to show non-zero values.
2. Check attributes of files and folders in "/opt/psa/var/health/data" - it must be:
* folders - 755
* files - 644.
 
Back
Top