Server Health not updating

[igareth]

After the update the sever health on the Dashboard is not updating I followed # /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php and this made no difference

Rebooted, and no luck.

Any suggestions?

 

[abdi]

Health monitoring

You need to ensure that you installed that health monitoring module. You can check or install it by running the autoinstaller.

 

[igareth]

This was working before the update - would I need to reinstall it?

 

[abdi]

Sure, you give it try ..That could be the solution!

 

[ZieglerM]

Just saw, that my server health is also not working. I did a clean install.

Screenshot
http://ScrnSht.com/yptxkp

 

[abdi]

Please try this using shell:

/etc/init.d/psa-health-monitor-notificationd status

and if its not running, then

/etc/init.d/psa-health-monitor-notificationd start

Let me know if that resolves your problem.

 

[ZieglerM]

root@mail3:/var/log# /etc/init.d/psa-health-monitor-notificationd status
* psa-health-monitor-notificationd is running

 

[paulieG]

In that case try a restart

/etc/init.d/psa-health-monitor-notificationd restart

I've just added the health monitor to my Plesk 11 and it seems to be working fine (clean install).

Paul.

 

[CyberEdge_Alan]

My Health Monitor is also not working. I'm trying to reinstall it now.

After the reinstall it still wasn't working correctly. It was working previously though.

 

[ZieglerM]

In that case try a restart

/etc/init.d/psa-health-monitor-notificationd restart

I've just added the health monitor to my Plesk 11 and it seems to be working fine (clean install).

Paul.

already did that still not working.

 

[abdi]

You can re-calculate Health Monitor with the command:

/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php

 

[CyberEdge_Alan]

That command didn't work. The weird thing with mine is that the Nginx still looks as if its updating.

 

[abdi]

Health Monitor Issues

I have totally run out of options, personally I have not experienced this problem before. I request the plesk team to be of help with this thread.

 

[ZieglerM]

You can re-calculate Health Monitor with the command:

/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php

still not working.

 

[vkolotov]

After the update the sever health on the Dashboard is not updating I followed # /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php and this made no difference

Rebooted, and no luck.

Any suggestions?

Hello. I need to know, which version of Plesk Panel was before upgrade and what's your OS?
I will try to reproduce this problem.

 

[abdi]

I don't think it would removed from your server as a result of the upgrade. But even though its removed, you can still install it again simply by running the command:

yum install php-mcrypt

 

[vkolotov]

Just saw, that my server health is also not working. I did a clean install.

Screenshot
http://ScrnSht.com/yptxkp

Need to know your OS too to reproduce problem.

 

[ZieglerM]

Need to know your OS too to reproduce problem.

Linux mail3.newyorkcity.de 3.2.0-25-generic #40-Ubuntu SMP Wed May 23 20:30:51 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Ubuntu 12.04 LTS \n \l

 

[vkolotov]

Thanks. Start to investigate problem.

 

[vkolotov]

I can't reproduce problem on our environment.
You can run command and write the result on forum:

/usr/bin/sw-rrdtool xport -s now-20minute DEF:user1=/usr/local/psa/var/health/data/localhost/processes-Web/ps_cputime.rrd:user:AVERAGE XPORT:user1

If this command won't return some data:
1. Check that process usr/sbin/sw-collectd exists in process list.
If not, you can run it using "/etc/init.d/sw-collectd start" or "/etc/init.d/sw-collectd restart".
After start or restart sw-collectd you should wait at least 5-10 minutes while statistics is collected and processed. Then Health monitor will begin to show non-zero values.
2. Check attributes of files and folders in "/opt/psa/var/health/data" - it must be:
* folders - 755
* files - 644.