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Severe issue with plesk migration

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Mickael Salfati, Feb 24, 2012.

  1. Mickael Salfati

    Mickael Salfati Regular Pleskian

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    Hi Parallels Team,

    ---------------------------------------------------------------
    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
    Centos 6 Plesk 10.4.4 MU18 x64 - Debian 6 Plesk 10.4.4 MU18 X64

    PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
    Create a domain with 100 subdomains on a plesk server
    Migrate this domain from an another server

    ACTUAL RESULT
    Migration failed with this error for 12 subdomains:
    ERROR: () Execution of /usr/local/psa/admin/plib/api-cli/subdomain.php --create meteo-regionale -domain domain.net -www-root subdomains/meteo-regionale/httpdocs -ssl false -same_ssl false -ignore-nonexistent-options failed with return code 1.
    Stderr is
    An error occurred during domain creation: An error occurred while updating domain settings: The limit on serial number changes has been reached. No more DNS zone changes can be carried out today.
    ERROR: (hosting object 'domain.net') Failed deployment of subdomain utopia (domain domain.net)
    ERROR: () Execution of /usr/local/psa/admin/plib/api-cli/subdomain.php --create utopia -domain domain.net -www-root subdomains/utopia/httpdocs -ssl false -same_ssl false -ignore-nonexistent-options failed with return code 1.

    Plesk can't migrate domain with over 98 subdomains.

    EXPECTED RESULT
    Migration Okay and no limit in the number of subdomains.

    ANY ADDITIONAL INFORMATION
    I also tried to disable DNS service for this domain, switch the DNS service (for this domain) as slave server before the migration but no way to migrate this domain.

    This issue is there on all plesk versions (since 8.6) all OSes and all platforms (Windows/Linux)
    --------------------------------------------------------------
     
  2. Mickael Salfati

    Mickael Salfati Regular Pleskian

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    Re

    Any news ?
     
  3. Mickael Salfati

    Mickael Salfati Regular Pleskian

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    Bump. If parallels team could confirm this issue, it would be noticeable .
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    I have forwarded your report to developers. Let's wait their answer. I will update thread.
     
  5. IgorG

    IgorG Forums Analyst Staff Member

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    Looks like it is a very old issue related to DNS zone serial format.
    Format have 2 options:
    1) unix time-stamp. No restrictions for zone update
    2) format recommended by IETF and RIPE. (year_month_day_number). has a restriction for number of zone updates per day. (looks like 99)

    I can suggest you try to switch to "unix time stamp" format for migrated domains on source server, perform migration, switch option back if it's necessary.

    Option can be switched somewhere <domain> -> <DNS> -> <SOA Record> -> Uncheck "Use serial number format recommended by IETF and RIPE" checkbox

    I'm not 100% sure but most probably it will help.
     
  6. Mickael Salfati

    Mickael Salfati Regular Pleskian

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    Hi IgorG,

    Before to post this report, I already tried this tip without result :(
     
  7. Mickael Salfati

    Mickael Salfati Regular Pleskian

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    IgorG,

    I just thought that I should (perhaps) change also the DNS Soa on the target server because when Plesk restore the domain, it will apply the Soa method on the new server.

    I make a test this weekend and I keep you informed ;)
     
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