• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Issue Signatures couldn't be verified because the public key is not available

cartapps

New Pleskian
Server operating system version
Ubuntu 26.04.1 LTS
Plesk version and microupdate number
Plesk Obsidian v18.0.82_build1800261023.10 os_Ubuntu 26.04
There are multiple warnings while updating ubuntu and plesk. can u check into this?

Code:
Error: Unable to get packages list: 2026-10-27 21:49:40 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] /usr/lib/python3/dist-packages/apt/cache.py:565: Warning: W:An error occurred during the signature verification. The repository is not updated and the previous index files will be used. OpenPGP signature verification failed: http://autoinstall.plesk.com/WATCHDOG_3.1.0 resolute InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY E9299045CE550E57, W:Target Packages (all/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk.list:3 and /etc/apt/sources.list.d/plesk.sources:2, W:Target Packages (all/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk.list:3 and /etc/apt/sources.list.d/plesk.sources:2, W:Target Translations (all/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/plesk.list:3 and /etc/apt/sources.list.d/plesk.sources:2, W:Target DEP-11 (all/dep11/Components-amd64.yml) is configured multiple times in /etc/apt/sources.list.d/plesk.list:3 and /etc/apt/sources.list.d/plesk.sources:2, W:Target DEP-11 (all/dep11/Components-all.yml) is configured multiple times in /etc/apt/sources.list.d/plesk.list:3 and /etc/apt/sources.list.d/plesk.sources:2, W:Target Packages (all/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk.list:4 and /etc/apt/sources.list.d/plesk.sources:3, W:Target Packages (all/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk.list:4 and /etc/apt/sources.list.d/plesk.sources:3, W:Target Translations (all/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/plesk.list:4 and /etc/apt/sources.list.d/plesk.sources:3, W:Target DEP-11 (all/dep11/Components-amd64.yml) is configured multiple times in /etc/apt/sources.list.d/plesk.list:4 and /etc/apt/sources.list.d/plesk.sources:3, W:Target DEP-11 (all/dep11/Components-all.yml) is configured multiple times in /etc/apt/sources.list.d/plesk.list:4 and /etc/apt/sources.list.d/plesk.sources:3, W:Target Packages (all/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk.list:5 and /etc/apt/sources.list.d/plesk.sources:4, W:Target Packages (all/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/plesk.list:5 and /etc/apt/sources.list.d/plesk.sources:4, W:Target Translations (all/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/plesk.list:5 and /etc/apt/sources.list.d/plesk.sources:4, W:Target DEP-11 (all/dep11/Components-amd64.yml) is configured multiple times in /etc/apt/sources.list.d/plesk.list:5 and /etc/apt/sources.list.d/plesk.sources:4, W:Target DEP-11 (all/dep11/Components-all.yml) is configured multiple times in /etc/apt/sources.list.d/plesk.list:5 and /etc/apt/sources.list.d/plesk.sources:4, W:An error occurred during the signature verification. The repository is not updated and the previous index files will be used. OpenPGP signature verification failed: http://autoinstall.plesk.com/pool/PSA_18.0.81_19954 resolute InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY E9299045CE550E57, W:Failed to fetch http://autoinstall.plesk.com/WATCHDOG_3.1.0/dists/resolute/InRelease The following signatures couldn't be verified because the public key is not available: NO_PUBKEY E9299045CE550E57, W:Failed to fetch http://autoinstall.plesk.com/pool/PSA_18.0.81_19954/dists/resolute/InRelease The following signatures couldn't be verified because the public key is not available: NO_PUBKEY E9299045CE550E57, W:Some index files failed to download. They have been ignored, or old ones used instead. res = self._cache.update(fetch_progress, slist, pulse_interval) 2026-10-27 21:49:42 ERROR: Apt cache fetch failed. Try to run the `apt-get update` command. 2026-10-27 21:49:42 ERROR: 2026-10-27 21:49:42 ERROR: Exited with returncode 1.
 

Attachments

  • plesk warnings.PNG
    plesk warnings.PNG
    364.4 KB · Views: 4
Hi, @cartapps . Please run the following command with the root user to attempt to restore the GPG Key:

Code:
curl -sS http://autoinstall.plesk.com/plesk.gpg | gpg --dearmor >> /etc/apt/keyrings/plesk.gpg

Thanks in advance. Let us know if the issue still continues afterward.
 
Hi, @cartapps . Please run the following command with the root user to attempt to restore the GPG Key:

Code:
curl -sS http://autoinstall.plesk.com/plesk.gpg | gpg --dearmor >> /etc/apt/keyrings/plesk.gpg

Thanks in advance. Let us know if the issue still continues afterward.
I tried that already and its not working, also there are other warnings too.
 
Back
Top