Site builder 2.0 Installation Problem

[hostshelter]

Hi Everybody,

I'm trying to shed some light to the problem of sitebuilder 2.0 installation.
All the rpm were installed fine but when i try to finish the installation at:
http://sitebuilder.mydomain.com/install/install.php i get the following error:

Process of installation has come to the end with failure. Database tables
have not been created...
Please, check it...
Details see in /usr/local/sitebuilder/log/install.log file.

and my install.log is as follow:

[9-June-2005 1:52:22] Log of installation process
[9-June-2005 1:52:22] Create dirs...........
[9-June-2005 1:52:22] The dir "temp" is created ...Ok
[9-June-2005 1:52:22] The dir "users" is created ...Ok
[9-June-2005 1:52:22] Create config file..........
[9-June-2005 1:52:22] Unlink file
"/usr/local/sitebuilder/include/config.php"
..... Ok
[9-June-2005 1:52:22] Process sql-query: USE sitebuilder[9-June-2005
1:52:22] Result:...... Error: (code=)
[9-June-2005 1:52:22] Error on query >> USE sitebuilder
[9-June-2005 1:52:22] Process sql-query: CREATE DATABASE
sitebuilder[9-June-2005 1:52:22] Result:...... Error: (code=)
[9-June-2005 1:52:22] Error on query >> CREATE DATABASE sitebuilder
[9-June-2005 1:52:22] Create DataBase "sitebuilder"..... fail
[9-June-2005 1:52:22] Create tables...........
[9-June-2005 1:52:22] Process of installation has come to the end with
failure.
Database tables have not been created... Plea se, check it...

I had Sitebuilder 1.1.1 before but i upgraded my plesk reload 7.5.3 control
panel yerterday to include the sitebuilder module and since then it stop
working so i uninstall the SB 1.1.1 and install SB 2.0 from scratch.

I've been trying for hours to get this SB 2.0 to work but not luck.

I would appreciate any help with this issue.

Thanks

Miguel

 

[eddie69]

I had the same Problem

Hi,
I had the same problem, and resolved it by using a differnt user and password while doing the install. In my case I used the same username and password used by psa database. like I said if you have ways to check what username and password that mysql is using to create sitebuilder database. Once i figure that out I deleted sitebuilder database and reinstalled again without any problems. I know the docs tell you to use root but in my case it was not root neither sb_user.
Hope this helps

 

[hostshelter]

Problem Fixed

Thanks,
I did try that last night unsuccessfully. I did have an long encryted password so i changed to a short simple one and things went fine now.

Thanks for your response. I fixed the problems.

Miguel

 

[isplhost.net]

if anybody of you guys can solve my problem.. please take a look at

http://forum.sw-soft.com/showthread.php?s=&threadid=24733

its on this same forum.