Hello,
I'm looking for some assistance with an issue related to updating my site. Sorry for the long post and likely misuse of technical terminology -I'm not a professional programmer or web developer; the site I maintain is used for a charity providing news updates and directing folks to the other related sites. It has worked great for that purpose, however periodic updates are necessary. I have not updated the site since GoDaddy moved to the Plesk platform so some of this was new.
The issue that I am experiencing is related to uploading a new/updated site and not seeing changes. My web development tool has a preview function (Chrome, Explorer, Firefox, etc...) which I have used prior to publishing the site updates to Plesk and everything looks good. However, every time I re-load the site the updates don't seem to 'get loaded'.
I'm using FTP host address as the upload gateway.
Here's what I've done so far;
1. Used the development tool preview function and viewed with multiple browsers and uploaded the new site/changes to Plesk
2. Cleared cache, cookies, etc, and viewed the site from multiple devices to confirm that the changes 'did not get loaded'
3. Looked at the HTML files in the FTP folder in Plesk to see changes (I'm not a programmer, but I can look at the HTML code and verify that the words I changed with my development tool are correct) and confirmed that the HTML does indeed reflects the changes I made to the site with my development tool prior to publishing.
4. Repeated step 2 above with the same results
5. Researched similar issues on forums
6. Using advice from the forums I've 'nuked' the data within Plesk by toggling between 'local' hosing and 'redirect'. This sure looked like it removed all data...
7. Re-created the FTP and re-published the site
8. Repeated Step 2 above... with the same results
This looks like a chicken/egg situation; Is there some issue with my development tool that isn't allowing me to see what is actually being published, or is there still an old backup that is lurking somewhere within Plesk that is not allowing the new/updated site to operate? Other than the 'nuclear' option referenced above, can someone provide a handy way to data mine in Plesk to confirm that some 'previous' version of my site isn't somehow still living through all this?
Other advice is welcome, but help with looking for a hidden backup file in Plesk would likely be a good start.
Thank you !
I'm looking for some assistance with an issue related to updating my site. Sorry for the long post and likely misuse of technical terminology -I'm not a professional programmer or web developer; the site I maintain is used for a charity providing news updates and directing folks to the other related sites. It has worked great for that purpose, however periodic updates are necessary. I have not updated the site since GoDaddy moved to the Plesk platform so some of this was new.
The issue that I am experiencing is related to uploading a new/updated site and not seeing changes. My web development tool has a preview function (Chrome, Explorer, Firefox, etc...) which I have used prior to publishing the site updates to Plesk and everything looks good. However, every time I re-load the site the updates don't seem to 'get loaded'.
I'm using FTP host address as the upload gateway.
Here's what I've done so far;
1. Used the development tool preview function and viewed with multiple browsers and uploaded the new site/changes to Plesk
2. Cleared cache, cookies, etc, and viewed the site from multiple devices to confirm that the changes 'did not get loaded'
3. Looked at the HTML files in the FTP folder in Plesk to see changes (I'm not a programmer, but I can look at the HTML code and verify that the words I changed with my development tool are correct) and confirmed that the HTML does indeed reflects the changes I made to the site with my development tool prior to publishing.
4. Repeated step 2 above with the same results
5. Researched similar issues on forums
6. Using advice from the forums I've 'nuked' the data within Plesk by toggling between 'local' hosing and 'redirect'. This sure looked like it removed all data...
7. Re-created the FTP and re-published the site
8. Repeated Step 2 above... with the same results
This looks like a chicken/egg situation; Is there some issue with my development tool that isn't allowing me to see what is actually being published, or is there still an old backup that is lurking somewhere within Plesk that is not allowing the new/updated site to operate? Other than the 'nuclear' option referenced above, can someone provide a handy way to data mine in Plesk to confirm that some 'previous' version of my site isn't somehow still living through all this?
Other advice is welcome, but help with looking for a hidden backup file in Plesk would likely be a good start.
Thank you !