swopedesign
Regular Pleskian
I am a new owner (not proud yet) of SB 3 on a Linux server. But I am having many issues with just using the damn thing.
1) It has been installed, but is not integrated into Plesk. There are no instructions ANYWHERE to do this. Where can one find HOW to integrate this thing with Plesk? Should be a click of a button!
2) I can access the admin area, and I've read the administrator's guide several times, and tried to get one site, any site, up and running with SB3. Either I don't understand the users-host-sites link, or it doesn't work. How are these items connected? I can't create a site. I enter the URL and sitename. I get an error that the sitename is invalid. I've even tried using the Builder first. Same results. VERY FRUSTRATING! How the freak does one use this dang software!
3) Templates. I have downloaded all the templates available from the SWSoft web site for SB3. However, there isn't anywhere that they can be installed, and no instructions about how to do so. ??? What the freak!? It would be nice to have more than 6 templates to work with, when I'm finally able to create a site. Can't sell the service with just 6 templates!
So far, these are the only questions I need answered, and answers are no where to be found in the documentation. Any and all help is appreciated.
PS: I can't believe that in order to use the product, SWSoft also offers training...FOR A FEE! In order to use our software, because we've got crappy documentation, we'll charge you for support for our software (more than the software cost, mind you) after 30 days, and also charge you to enable you to use it so your purchase isn't wasted. What a business plan!
1) It has been installed, but is not integrated into Plesk. There are no instructions ANYWHERE to do this. Where can one find HOW to integrate this thing with Plesk? Should be a click of a button!
2) I can access the admin area, and I've read the administrator's guide several times, and tried to get one site, any site, up and running with SB3. Either I don't understand the users-host-sites link, or it doesn't work. How are these items connected? I can't create a site. I enter the URL and sitename. I get an error that the sitename is invalid. I've even tried using the Builder first. Same results. VERY FRUSTRATING! How the freak does one use this dang software!
3) Templates. I have downloaded all the templates available from the SWSoft web site for SB3. However, there isn't anywhere that they can be installed, and no instructions about how to do so. ??? What the freak!? It would be nice to have more than 6 templates to work with, when I'm finally able to create a site. Can't sell the service with just 6 templates!
So far, these are the only questions I need answered, and answers are no where to be found in the documentation. Any and all help is appreciated.
PS: I can't believe that in order to use the product, SWSoft also offers training...FOR A FEE! In order to use our software, because we've got crappy documentation, we'll charge you for support for our software (more than the software cost, mind you) after 30 days, and also charge you to enable you to use it so your purchase isn't wasted. What a business plan!