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aphosting.net
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SiteBuilder integrated with Plesk
Hello all,
My Plesk's license comes with SiteBuilder 3.2 for Windows. A few days ago our server infected by that "MailEnable" virus and we had to re-provision it.
Now, when I try to use SiteBuilder links (under SiteBuilder Admin in Plesk control panel) I receive the following error: "An error occurred while trying to connect to SiteBuilder. Please contact the Plesk server administrator".
It is very strange because:
1. Before re-provisioning of the server, I had no problem with SiteBuilder.
2. Uninstalling and re-installing SiteBuilder didn't help.
3. I can login into SiteBuilder directly (http://mydomain.com:2006/Admin).
4. KB #1176 advises to login into SiteBuilder, create an 'admin' SiteBuilder user having 'Administrator' role with the same
password as for Plesk. The "admin" account with "Administrator" role is already there, and has the same password as for Plesk.
I've searched this site (fourm, knowledgebase, etc) and didn't find any solution.
Your help will be appreciated.
Sincerely,
Hosein
Hello all,
My Plesk's license comes with SiteBuilder 3.2 for Windows. A few days ago our server infected by that "MailEnable" virus and we had to re-provision it.
Now, when I try to use SiteBuilder links (under SiteBuilder Admin in Plesk control panel) I receive the following error: "An error occurred while trying to connect to SiteBuilder. Please contact the Plesk server administrator".
It is very strange because:
1. Before re-provisioning of the server, I had no problem with SiteBuilder.
2. Uninstalling and re-installing SiteBuilder didn't help.
3. I can login into SiteBuilder directly (http://mydomain.com:2006/Admin).
4. KB #1176 advises to login into SiteBuilder, create an 'admin' SiteBuilder user having 'Administrator' role with the same
password as for Plesk. The "admin" account with "Administrator" role is already there, and has the same password as for Plesk.
I've searched this site (fourm, knowledgebase, etc) and didn't find any solution.
Your help will be appreciated.
Sincerely,
Hosein