Question SiteJet Exentsion API Key

[nightshift88]

Server operating system version

Debian 11.7

Plesk version and microupdate number

18.0.54

Hello,

i have upgraded to Plesk Version 18.0.54 and installed the SiteJet Extension.

If if create a ne (Sub)domain and select SiteJet. Plesks asks for an API Key.
But where can it get this Key?

i have created at https://www.sitejet.io/ a account, but i cannot find where i get the api key?

Can someone please help?

 

[PAM Baduijn]

I think you should buy a license from them:

Pricing - Sitejet

www.sitejet.io

 

[Peter Debik]

A separate license is not necessary when you use the Sitejet extension from within Plesk. It comes free for Plesk users.
For the API key I am not sure as I have not used it myself yet, but I'll ask Sitejet staff and get back to this thread once I learn more.

 

[Olga]

Hi @nightshift88, such behavior may occur after re-installing the extension. Did you re-install it or did it happen just right after installation?
@PAM Baduijn Sitejet Builder is a completely free extension in Plesk. You're referring to another solution.

 

[nightshift88]

This happens direct after the plesk Update and first Installation of this extension.

 

[Olga]

@nightshift88 can you reach out to the Plesk support team with this issue?

 

[Peter Debik]

@nightshift88
To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-