• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue SMTP (email) won't work

Have you tried to troubleshoot this issue? Any useful error messages from maillog, for example? 'plesk repair mail' maybe? Or something else?
 
Have you tried to troubleshoot this issue? Any useful error messages from maillog, for example? 'plesk repair mail' maybe? Or something else?

I've tried the repair tool but unfortunately the issue doesn't get resolved from it.

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In server-wide mail settings I have this. For some reason the outgoing emails are getting deterred?

"Messages in queue: 34 deferred, 0 held, 1 incoming, 0 active, 0 corrupted, 35 total."
 
I'm not sure what's happening, I've had to reinstall Plesk around 3-4 times now because certain features just don't work properly out of the box. Email is a big thing for my server can someone please help?
 
The strange thing is that the missing password.db log entry does not fit to your Postfix configuration file. Not sure why this happens. Have you tried this, maybe it helps:
- Change the Plesk component "Postfix" to "Qmail".
- Afterwards change it back to "Postfix".

# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component qmail
# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component postfix
 
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