Issue SMTP relay, send mail with fake address

[rout3rx]

hello
how can i talk with the plesk support?
i have a problem about this topic : "https://talk.plesk.com/threads/problem-with-fake-email-address.338150/"
but i can not get an answer that solved my problem.
my customers goes to directadmin for this reason...

 

[Lloyd_mcse]

Hi rout3rx,
you should start a ticket at...

https://cscontact.plesk.com/form/32/?Product=Plesk

Regards

Lloyd

 

[rout3rx]

i can not send a ticket, it says:

• No valid support code provided

• It was identified that your Plesk license was purchased from one of the Plesk Partners. We strongly recommend that you request support from that provider. Plesk Partners are fully trained by Plesk and deliver best-in-the-industry support for Plesk products running on their infrastructure. You can use the product documentation (docs.plesk.com) and Knowledgebase (kb.plesk.com) to find a solution or ask a question on the Plesk Forum (talk.plesk.com). Plesk Partners should use their support codes to contact Plesk technical support team.

 

[Lloyd_mcse]

Hi rout3rx,
in that case you would need to start a ticket with your provider who will start a ticket with Plesk on your behalf.
I think that's how it works now.
Sorry I couldn't be more help.
Regards

Lloyd