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SMTP Server (QMail) will not run

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by MarcoVeenendaal, Jul 11, 2012.

  1. MarcoVeenendaal

    MarcoVeenendaal Guest

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    Hello,

    Im trying to set up my new VPS and i run into a problem.
    My mailserver (Qmail) will not run, actually the pop3 and imap do work but the SMTP server doesnt.
    At the Services management page in the parallels panel i see that the service "SMTP Server (QMail)" is not running and can't be started.

    I don't know what to do, maybe you guys can help me out!

    Kind regards,

    Marco
     
  2. Binesh S

    Binesh S Regular Pleskian

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    Let me know your plesk version. You may use bootstrapper.sh repair the plesk

    /usr/local/psa/bootstrapper/pp10.13.4-bootstrapper/bootstrapper.sh repair
     
  3. MarcoVeenendaal

    MarcoVeenendaal Guest

    0
     
    My version is:
    Parallels Plesk Panel v10.4.4
    (_build1013111102.18 os_CentOS 5)

    This is my first experience with plesk and linux in general, i have executed the bootstrapper.sh repair, but the mail server doesn't run.
    Do i have to take additional steps?

    Thanks for the quick reply by the way!
     
  4. Binesh S

    Binesh S Regular Pleskian

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    Try this command

    /usr/local/psa/admin/sbin/mchk --with-spam
     
  5. MarcoVeenendaal

    MarcoVeenendaal Guest

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    This is the output:

    ==> Checking for: mailsrv_conf_init... ok
    ==> Checking for: mail_handlers_init... ok
    ==> Checking for: mailsrv_entities_dump... ok
    ==> Checking for: mail_admin_aliases... ok
    ==> Checking for: mail_auth_dump... ok
    ==> Checking for: mailman_lists_dump... ok
    ==> Checking for: mail_kav8_restore... ok
    ==> Checking for: mail_responder_restore... ok
    ==> Checking for: mail_spam_restore... ok
    ==> Checking for: mail_grey_restore... ok
    ==> Checking for: mail_mailbox_restore... ok
    ==> Checking for: mail_spf_restore... ok
    ==> Checking for: mail_dk_restore... ok
    ==> Checking for: mail_drweb_restore... not exists

    (SMTP server still won't run)
     
  6. Binesh S

    Binesh S Regular Pleskian

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    Seems to be ok, Kindly check Qmail is running in your server. If not then start qmail

    /etc/init.d/qmail start
     
  7. MarcoVeenendaal

    MarcoVeenendaal Guest

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    It seems qmail is running i've executed the following commands with output:

    # /etc/init.d/qmail status
    qmail-send (pid 6782) is running...
    # /etc/init.d/qmail start
    Starting qmail: [ OK ]
     
  8. MarcoVeenendaal

    MarcoVeenendaal Guest

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    At the service management panel this is listed (V is a green play icon -> X is a red error icon -> - is a grey icon):

    V Web Server (Apache)
    X SMTP Server (QMail)
    V IMAP/POP3 Server (Courier-IMAP)
    V DNS Server (BIND)
    - Tomcat Java
    - ColdFusion (Not configured)
    - PostgreSQL
    V SpamAssassin
    - Parallels Premium Antivirus
    - Kaspersky Antivirus
    - Plesk milter (Postfix)
     
  9. Binesh S

    Binesh S Regular Pleskian

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    Seems to be your qmail installation wrong, you need to reinstall qmail again.
     
  10. MarcoVeenendaal

    MarcoVeenendaal Guest

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    I've installed postfix and this seems to work, thanks!
     
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