[solved]unable to remove IP

[Hardy]

Hello Experts,

when we trying to remove IP from Home --->Tools&Settings --->IP Addresses

We are getting following error.

Error: IP address x.x.x.x cannot be removed because it is used by DNS zone of one or more domains.

We manually check in server and we found that there is no any single domain which are using these IPs.

We also try to find out if there is Plesk Database Inconsistency so we try following solution given in below URLs

http://kb.odin.com/en/120621
http://forum.odin.com/threads/cannot-remove-old-ips.262121/

When we query on psa database on dns table to find out if there is any record left of that IPs we got emtyset.

so Please guide us how we can remove Ips.

We are using following
Plesk 12.0.18 for Windows

Thanks

 

[IgorG]

I'd suggest you contact Plesk Support Team if mentioned KB article didn't help.
Also you can create dump of database and find there mentions of this IP address. After that you will have direction where it should be removed in database with all dependences.

 

[Hardy]

Hello IgorG,

We have repaired the whole psa database and finally we able to remove Ips.

Thanks for help.