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Spam statistics - why so many not checked

Discussion in 'Plesk 11.x for Windows' started by Al Crowley, Jan 24, 2013.

  1. Al Crowley

    Al Crowley New Pleskian

    Oct 24, 2012
    Likes Received:
    One of our customers complained that a lot of spam was making it to his inbox. We have spam assassin installed and running so I was checking through the settings on the control panel a bit. On the statistics page I noticed that 96% of our mail is listed as "not checked."

    Does that mean that spamassassin isn't being run on most of our incoming mail? If so, what can I do to fix that? Any pointers will be much appreciated.