Issue SpamAssassin Service don't Start, SpamAssassin can't be activate

[Ankebut]

Hello,
OS
Debian 9.12
Product
Plesk Obsidian
Version 18.0.27, last updated on May 15, 2020 12:13

I do what I want but my spamassassin service doesn't start, iI also tried some links below but it still doesn't work.

Spam Assassin could not start after PLESK update to 12.5.30 !!

Hi. I have a Linux CentOS 6.6 with PLESK 12.x, after update PLESK to 12.5.30 my Spam Assassin became DOWN !! What i should do? When I want to start it, this error happen: Error: Unable to make action: Unable to manage service by spammng: ('start', 'spamassassin'). Error: child process [1139]...

talk.plesk.com

[solved] Unable to start spamassassin

Hi all, I noticed that my spamassassin wasn't running on my server. so I restarted the service from the plesk panel but got the following message: Error: Unable to make action: Unable to manage service by spammng: spamassassin: unrecognized service ERROR:spammng:Unable to start SpamAssassin...

talk.plesk.com

 

[Ankebut]

nobody wants to help me?

 

[Ankebut]

no support?

 

[IgorG]

no support?

This is not Plesk official technical support. Plesk support can be found here Plesk Help Center
Here is a community of Plesk users who help each other according to their knowledge and capabilities on a voluntary basis. No one is obliged to anyone here. Feel the difference?


What exact error do you have when you run

# systemctl start spamassassin

Any errors in /var/log/messages and /var/log/maillog ?

 

[Ankebut]

Messages

May 24 06:49:51 second liblogging-stdlog:  [origin software="rsyslogd" swVersion="8.24.0" x-pid="578" x-info="http://www.rsyslog.com"] rsyslogd was HUPed
May 25 06:50:10 second liblogging-stdlog:  [origin software="rsyslogd" swVersion="8.24.0" x-pid="578" x-info="http://www.rsyslog.com"] rsyslogd was HUPed
May 25 08:57:21 second kernel: [791668.522633] perf: interrupt took too long (4952 > 4946), lowering kernel.perf_event_max_sample_rate to 40250
May 26 06:51:12 second liblogging-stdlog:  [origin software="rsyslogd" swVersion="8.24.0" x-pid="578" x-info="http://www.rsyslog.com"] rsyslogd was HUPed
May 27 06:39:11 second liblogging-stdlog:  [origin software="rsyslogd" swVersion="8.24.0" x-pid="578" x-info="http://www.rsyslog.com"] rsyslogd was HUPed
May 28 06:44:03 second liblogging-stdlog:  [origin software="rsyslogd" swVersion="8.24.0" x-pid="578" x-info="http://www.rsyslog.com"] rsyslogd was HUPed
May 29 06:48:28 second liblogging-stdlog:  [origin software="rsyslogd" swVersion="8.24.0" x-pid="578" x-info="http://www.rsyslog.com"] rsyslogd was HUPed
May 30 06:39:30 second liblogging-stdlog:  [origin software="rsyslogd" swVersion="8.24.0" x-pid="578" x-info="http://www.rsyslog.com"] rsyslogd was HUPed

maillog

May 30 08:43:47 second postfix/anvil[13456]: statistics: max connection rate 1/60s for (smtp:195.231.3.21) at May 30 08:37:47
May 30 08:43:47 second postfix/anvil[13456]: statistics: max connection count 1 for (smtp:195.231.3.21) at May 30 08:37:47
May 30 08:43:47 second postfix/anvil[13456]: statistics: max cache size 1 at May 30 08:37:47
May 30 08:44:18 second spamd[6335]: spamd: connection from 127.0.0.1 [127.0.0.1]:51402 to port 783, fd 6
May 30 08:44:18 second spamd[25934]: prefork: child states: II
May 30 08:44:18 second dovecot: pop3-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, TLS, session=<QhYV5Nem6J5/AAAB>
May 30 08:44:18 second dovecot: pop3-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<WjoV5Nemss9/AAAB>
May 30 08:44:18 second dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, TLS, session=<qHMV5NemUNp/AAAB>
May 30 08:44:18 second dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<NZMV5Nem8JB/AAAB>
May 30 08:45:48 second dovecot: imap-login: Login: user=<arif@x>, method=DIGEST-MD5, rip=2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb, lip=2a01:4f8:212:2686::2, mpid=13794, TLS, session=<4Xh16demUdAgAwDyTxJMADzr4v479lK7>
May 30 08:45:48 second dovecot: imap-login: Login: user=<info@outlet-x>, method=DIGEST-MD5, rip=2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb, lip=2a01:4f8:212:2686::2, mpid=13795, TLS, session=<3M116demUNAgAwDyTxJMADzr4v479lK7>
May 30 08:45:48 second dovecot: imap-login: Login: user=<info@x>, method=DIGEST-MD5, rip=2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb, lip=2a01:4f8:212:2686::2, mpid=13796, TLS, session=<rxp26demUtAgAwDyTxJMADzr4v479lK7>
May 30 08:45:48 second dovecot: service=imap, user=arif@x, ip=[2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb]. Logged out rcvd=34, sent=536
May 30 08:45:48 second dovecot: service=imap, user=info@outlet-x, ip=[2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb]. Logged out rcvd=34, sent=536
May 30 08:45:48 second dovecot: service=imap, user=info@x, ip=[2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb]. Logged out rcvd=34, sent=536
May 30 08:45:48 second dovecot: imap-login: Login: user=<[email protected]>, method=DIGEST-MD5, rip=2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb, lip=2a01:4f8:212:2686::2, mpid=13800, TLS, session=<26166demW9AgAwDyTxJMADzr4v479lK7>
May 30 08:45:48 second dovecot: imap-login: Login: user=<info@outlet-x>, method=DIGEST-MD5, rip=2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb, lip=2a01:4f8:212:2686::2, mpid=13801, TLS, session=<dBZ76demWdAgAwDyTxJMADzr4v479lK7>
May 30 08:45:48 second dovecot: service=imap, [email protected], ip=[2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb]. Logged out rcvd=34, sent=536
May 30 08:45:48 second dovecot: service=imap, user=info@x-x, ip=[2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb]. Logged out rcvd=34, sent=536
May 30 08:45:48 second dovecot: imap-login: Login: user=<info@x>, method=DIGEST-MD5, rip=2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb, lip=2a01:4f8:212:2686::2, mpid=13802, TLS, session=<3Np76demWtAgAwDyTxJMADzr4v479lK7>
May 30 08:45:49 second dovecot: service=imap, user=info@x, ip=[2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb]. Logged out rcvd=1022, sent=2408
May 30 08:45:49 second dovecot: imap-login: Login: user=<arif@x>, method=DIGEST-MD5, rip=2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb, lip=2a01:4f8:212:2686::2, mpid=13805, TLS, session=</AqA6demXNAgAwDyTxJMADzr4v479lK7>
May 30 08:45:49 second dovecot: imap-login: Login: user=<[email protected]>, method=DIGEST-MD5, rip=2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb, lip=2a01:4f8:212:2686::2, mpid=13806, TLS, session=<InuA6demXdAgAwDyTxJMADzr4v479lK7>
May 30 08:45:49 second dovecot: service=imap, user=arif@x, ip=[2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb]. Logged out rcvd=34, sent=536
May 30 08:45:49 second dovecot: service=imap, [email protected], ip=[2003:f2:4f12:4c00:3ceb:e2fe:3bf6:52bb]. Logged out rcvd=34, sent=536

 

[IgorG]

I really hoped to see those parts of the log that are associated with attempts to start SpamAssassin service.

 

[Ankebut]

that say always service is not running

 

[IgorG]

What exact error do you have when you run

# systemctl start spamassassin

Have you tried this ^^ and found a related error messages in the mentioned logs?

 

[Ankebut]

no, how can trie this?

 

[IgorG]

no, how can trie this?

Use Linux command line interface.

 

[Ankebut]

root@second ~ # systemctl start spamassassin^^
Failed to start spamassassin\x5e\x5e.service: Unit spamassassin\x5e\x5e.service not found.

 

[IgorG]

^^

These are extra characters.