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SPF/DNS query problem

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by TaskSoftware, Jun 19, 2012.

  1. TaskSoftware

    TaskSoftware New Pleskian

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    I'm experiencing an email issue:
    Everytime an external domain that doesn't have spf records on DNS tries to send messages to an account present in Plesk Server, it doesn't arrive and generates a permanent error:
    Jun 15 19:36:51 uai1 spf filter[7319]: Failed to query MAIL-FROM: Temporary DNS failure for 'artigraf.com.br'.

    Spf tool test:
    spfquery_static -ip=187.108.192.52 -sender=whatever@artigraf.com.br -helo=linux.nrserver36.net

    It returns:
    StartError
    Context: Failed to query MAIL-FROM
    ErrorCode: (26) DNS lookup failure
    Error: Temporary DNS failure for 'artigraf.com.br'.
    EndError
    (invalid)

    I guess this is a bug in my qmail or something like that, because it only happens when receiving from domains without spf.
    Is there a way to set on Plesk to accept messages from domains that doesn't have spf records?

    Thanks


    ps: I posted this on Plesk 9.x before but realized my version is actually my version is 10.3.1
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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  3. TaskSoftware

    TaskSoftware New Pleskian

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    Thank you IgorG.

    " libspf2 performs an SPF check, first it queries the DNS server for an SPF record. If it is not defined, it tries to query for TXT. If both fails, it means there is no SPF for this domain."

    Tried and both failed, but it doesn't mean it has a problem. That's okay for a domain not to use SPF records, right? And it has SOA record like it should:

    ;; AUTHORITY SECTION:
    artigraf.com.br. 3600 IN SOA ns1.nrserver.net. noc.nrserver.net. 2011080202 86400 7200 3600000 86400

    So, why the messages can't be accepted for delivery ? Am I missing something about this KB article?

    Thanks again !
     
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