• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue SSL Certificate Renewal Woes - Seeking Expert Advice

mazterizes

New Pleskian
Dear Plesk community,

I'm in a bit of a bind with SSL certificate renewal on my Plesk server and could really use some expert insights. Here's a breakdown of the situation:
  • Plesk version: Plesk Onyx 17.8.11 Update #64 (though this may not be the culprit).
  • SSL certificate provider: Let's say it's "SecureCipherPro."
  • Error message received: "Error: The certificate signing request is invalid or has been corrupted during the download/upload process. Please regenerate the CSR and try again."
Steps I've taken so far in my quest to conquer this SSL renewal dragon:
  1. CSR Regeneration: I've regenerated the CSR using both the Plesk interface and OpenSSL commands. The issue persists.
  2. Certificate Reissuance Attempt: I've contacted SecureCipherPro support, and they claim everything is fine on their end. They suggested reissuing the certificate, but the problem persists after reinstallation.
  3. Log Diving: Checked the Plesk and SSL-related logs for any clues but couldn't find anything that screams "fix me!"
If anyone has encountered a similar issue or has a magic wand for SSL certificate for website troubleshooting, your insights would be immensely appreciated. I'm juggling the possibility of a server gremlin causing mischief.

Thanks a bunch for any help you can offer!
 
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