• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Urgent: SSL Certificate Renewal

mazterizes

mazterizes

New Pleskian
Dear Plesk community,

I'm in a bit of a bind with SSL certificate renewal on my Plesk server and could really use some expert insights. Here's a breakdown of the situation:
  • Plesk version: Plesk Onyx 17.8.11 Update #64 (though this may not be the culprit).
  • SSL certificate provider: Let's say it's "SecureCipherPro."
  • Error message received: "Error: The certificate signing request is invalid or has been corrupted during the download/upload process. Please regenerate the CSR and try again."
If anyone has encountered a similar issue or has a magic wand for SSL certificate troubleshooting, your insights would be immensely appreciated. I'm juggling the possibility of a server gremlin causing mischief.

Thanks a bunch for any help you can offer!
 
Why do you place a link to your own website that has nothing to do with your initial question?
 
Plesk Onyx 17.8.11 Update 64 is quite old (13 August 2019). What OS are you using? Maybe this one is also already end of life and the OpenSSL library is outdated to generate correct CSR's (Certificate Signing Requests).
 
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