Issue SSL issue with Let's Encrypt always sets CN name to plesk

[yfain]

Server operating system version

Ubuntu 22.04.2 LTS

Plesk version and microupdate number

18.0.50

We have the problem that every ssl certificate which we are issued over Let's Encrypt is set to issuer name (CN) "plesk" not the domain. What cause this problem?

Clearing Cache, restarting Server is not the solution.

 

[Peter Debik]

Are you using the SSLIt extension along with Let's Encrypt extension?

 

[yfain]

Yes, of course.

 

[Peter Debik]

I compared the situation to some production servers of mine here but was not able to see similarities. The domain or hostname should indeed be shown. Please do one last check before opening a ticket with Plesk support: Please check what is entered in the "profile", e.g. what business name etc. Could it be possible that "Plesk" is named there?
If this is not the case, please open a ticket with support, because then someone will need to check the issue directly on the server.

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com

 

[Matt Shillam]

Hi, did you have any luck with this. I am having the same issue. Many thanks.

 

[AYamshanov]

Hi,

"CN=Plesk" is a self-signed certificate that is generated during the installation of Plesk so that the server has at least one certificate to start SSL. My guess is that certificate issuance via Let's Encrypt fails for some reason. Do you have any logs?