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StatInfo->getProductVersion failed: file_get_contents() failed: Undefined index: PLE

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by webeex, Apr 10, 2011.

  1. webeex

    webeex Basic Pleskian

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    --------------------------------------------------------------
    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
    Plesk Panel 10.2 Debian 6, 64bits

    PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
    Fresh installation, apt-get update, apt-get instal build essential, only nssh server installed, setup plesk panel with latest autoinstaller. Setup admin information, create 2 customers and domains without problem. Couple hours later, try to create a reseller, fill the information and click "next"

    ACTUAL RESULT
    All plesk panel doesn't work:
    ERROR: PleskFatalException
    StatInfo->getProductVersion failed: file_get_contents() failed: Undefined index: PLESK_DEBUG_SQL

    0: common_func.php3:93
    psaerror(string 'StatInfo->getProductVersion failed: file_get_contents() failed: Undefined index: PLESK_DEBUG_SQL')
    1: common_func.php3:31
    getFullProductNameVersion()
    2: SpConfig.php:314
    sso_SpConfig->ssoGetSpName()
    3: SpConfig.php:248
    sso_SpConfig->load()
    4: SpConfig.php:70
    sso_SpConfig->__construct()
    5: SpConfig.php:78
    sso_SpConfig::getInstance()
    6: RelyingParty.php:18
    isSsoEnabled()
    7: auth.php3:211


    EXPECTED RESULT
    Using plesk...

    ANY ADDITIONAL INFORMATION

    --------------------------------------------------------------
     
  2. webeex

    webeex Basic Pleskian

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    a reboot fix the problem. But can't see where's the problem coming from, so I'll see if it happen again
     
  3. GravuTrad

    GravuTrad Regular Pleskian

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    I have the same problem on centos 5.6 and no way to solve it. Admin panel is inaccessible cause it...
     
  4. GravuTrad

    GravuTrad Regular Pleskian

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