• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

StatInfo->getProductVersion failed: file_get_contents() failed: Undefined index: PLE

webeex

Basic Pleskian
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PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Panel 10.2 Debian 6, 64bits

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
Fresh installation, apt-get update, apt-get instal build essential, only nssh server installed, setup plesk panel with latest autoinstaller. Setup admin information, create 2 customers and domains without problem. Couple hours later, try to create a reseller, fill the information and click "next"

ACTUAL RESULT
All plesk panel doesn't work:
ERROR: PleskFatalException
StatInfo->getProductVersion failed: file_get_contents() failed: Undefined index: PLESK_DEBUG_SQL

0: common_func.php3:93
psaerror(string 'StatInfo->getProductVersion failed: file_get_contents() failed: Undefined index: PLESK_DEBUG_SQL')
1: common_func.php3:31
getFullProductNameVersion()
2: SpConfig.php:314
sso_SpConfig->ssoGetSpName()
3: SpConfig.php:248
sso_SpConfig->load()
4: SpConfig.php:70
sso_SpConfig->__construct()
5: SpConfig.php:78
sso_SpConfig::getInstance()
6: RelyingParty.php:18
isSsoEnabled()
7: auth.php3:211


EXPECTED RESULT
Using plesk...

ANY ADDITIONAL INFORMATION

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a reboot fix the problem. But can't see where's the problem coming from, so I'll see if it happen again
 
I have the same problem on centos 5.6 and no way to solve it. Admin panel is inaccessible cause it...
 
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