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Statistics.exe crashes

Discussion in 'Plesk for Windows - 8.x and Older' started by Alex K., Jun 13, 2009.

  1. Alex K.

    Alex K. Guest


    I'm using Plesk 8.6 on a Windows 2008 server.

    This is a new server and I noticed that the statistics do not get updated.
    I trying to manually run statistics.exe and it actually crashes.

    I also trying to update but the version that i use seems to be the latest:
    psa v8.6.0_build20080722.15 os_Windows 2003/2008

    So what do i do?

  2. Flagg

    Flagg Guest


    What errors do you get on the screen and Event Viewer, when statistics.exe crashes?
  3. Alex K.

    Alex K. Guest

    This is the error:

    Log Name: Application
    Source: Application Error
    Date: 15/06/2009 14:31:44
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: IS-7743
    Faulting application statistics.exe, version 8.600.0.0, time stamp 0x4885a085, faulting module MSVCR80.dll, version 8.0.50727.3053, time stamp 0x4889d619, exception code 0xc000000d, fault offset 0x00008aa0, process id 0xbd8, application start time 0x01c9edacdb8dd3f0.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2009-06-15T11:31:44.000Z" />
    <Security />
  4. Maria m

    Maria m Guest

  5. Alex K.

    Alex K. Guest


    Thank you for the input.

    This is my version of Plesk:

    psa v8.6.0_build20080722.15 os_Windows 2003/2008

    Do i have to update?
  6. AlexeyY

    AlexeyY Guest

    still problems

    I've updated plesk to and ran

    C:\Program Files\Parallels\Plesk\admin\bin>statistics.exe --process-domains=<DOMAIN>

    Statistic was calculated http://<domain>/plesk-stat/webstat/

    but script (statistics.exe) didn't exits and "working" - it seems freeze...

    before upgrade ( on this domain statistics just crashes.

    pls help
  7. Maria m

    Maria m Guest