Statistics report errors for mailingslists

[MeaC]

When executing "statistics" these errors occur:

# /usr/local/psa/admin/sbin/statistics

WARNING during statistics_collector execution: : statistics_collector: Unable to get dir size of /var/lib/mailman/lists/14
System error 2: No such file or directory
statistics_collector: Unable to get dir size of /var/lib/mailman/archives/private/14.mbox
System error 2: No such file or directory
statistics_collector: Unable to get dir size of /var/lib/mailman/archives/private/14
System error 2: No such file or directory

There seems to be some mismatch between what the directory is expected to be and what it really is:

# ls /var/lib/mailman/archives/private/

mailman
mailman.mbox
test
test.mbox

So, although the mailinglist "test" has the ID "14", its directory is not called "14" but "test" and "test.mbox".

The error is reproducible with:
* create a new mailinglist
* run "/usr/local/psa/admin/sbin/statistics"

OS: Debian 6.0.5
Plesk: 11.0.9 Update #10

 

[GiorgosI]

CentOS 6.2 x86_64
Plesk 11.0.9 Update 13

I have exactly the same error.
I can see in /var/log/messages:

Sep 13 00:02:43 host3 statistics: Unable to get dir size of /var/lib/mailman/lists/1
Sep 13 00:02:43 host3 statistics: Unable to get dir size of /var/lib/mailman/archives/private/1.mbox
Sep 13 00:02:43 host3 statistics: Unable to get dir size of /var/lib/mailman/archives/private/1
Sep 13 00:03:31 host3 statistics: Unable to get dir size of /var/lib/mailman/lists/3
Sep 13 00:03:31 host3 statistics: Unable to get dir size of /var/lib/mailman/archives/private/3.mbox
Sep 13 00:03:31 host3 statistics: Unable to get dir size of /var/lib/mailman/archives/private/3
Sep 13 00:03:31 host3 statistics: Unable to get dir size of /var/lib/mailman/lists/5
Sep 13 00:03:31 host3 statistics: Unable to get dir size of /var/lib/mailman/archives/private/5.mbox
Sep 13 00:03:31 host3 statistics: Unable to get dir size of /var/lib/mailman/archives/private/5

but these numbers(folders) at the end are the ids of the mailing lists.
Those folders do not exist, because plesk creates folders in /var/lib/mailman/lists/ and /var/lib/mailman/archives/private/ using the names of the lists, not their ids.

That causes statistics not to get updated.

 

[Brujo]

any update on this issue?

I have Centos 6.4 within plesk 11.0.9 Update #41 and still this issue exists

statistics_collector: Unable to get dir size of /var/lib/mailman/archives/private/6.mbox
System error 2: No such file or directory
statistics_collector: Unable to get dir size of /var/lib/mailman/archives/private/6
System error 2: No such file or directory

 

[MeaC]

Any news?
I'm meanwhile at Debian 6.0.7 with Plesk 11.0.9 Update #44 and still have errors:

Mar 28 06:35:34 xx statistics: Unable to get dir size of /var/lib/mailman/lists/11
Mar 28 06:35:34 xx statistics: Unable to get dir size of /var/lib/mailman/archives/private/11.mbox
Mar 28 06:35:34 xx statistics: Unable to get dir size of /var/lib/mailman/archives/private/11
Mar 28 06:35:34 xx statistics: Unable to get dir size of /var/lib/mailman/lists/12
Mar 28 06:35:34 xx statistics: Unable to get dir size of /var/lib/mailman/archives/private/12.mbox
Mar 28 06:35:34 xx statistics: Unable to get dir size of /var/lib/mailman/archives/private/12

 

[IgorG]

Yes, we confirm this bug. It is already reported (#133086) and under investigation now.

 

[Brujo]

Hey,

can I see somewhere the progress of #133086 - because it still exist and I am on 11.0.9 Update #48

 

[IgorG]

This bug has been completely fixed in upcoming Plesk 11.5

 

[GravuTrad]

I still have it with the 11.5.30 update 47 version.....