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Subscription suspended due to backup error

MarkusBomke

New Pleskian
Dear Parallels team

due to an error in the storagespace of my ISP a sheduled backup of my website was stopped with error. The domain was suspended for the backup.

Now the domain isnt accesible and everytime i try to activate it i get the following error messages:

Error: Some of the selected domains or aliases were not activated.
Error: Unable to activate the domain: The domain is suspended.


Also a manually started backup and a sheduled backup, both there running flawlessy, doesnt changed the state of the subscription. I even tried to delete the Subscription but this only ends with the following errormessages:

Error: Some of the selected subscriptions were not removed.
Error: Unable to remove domain: Domain die******.org is temporarily turned off for backup/restoring and is not currently available.


I find on the net some workarounds for the Linux version by using the command domain --on *****.org, but to my regret my system is Parallels Plesk Panel 11.0.9 running on a Windows Server 2008.

How can I unsuspend or delete this subscription?

with best regards
Markus Bomke
 
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