Hi,
I have a big issue but I have no clue where I should start to investigate this issue :/
What happened:
I decided to use a new Server from Hetzner with Plesk Obsedian and which from my old Server with Plesk Onyx (always the latest version). Both a running on Ubuntu 18.04.3 LTS with similar hardware.
I used the "Migration & Transfer Manager" to transfer data and databases to the new server. Everything is running and seams to be fine. But i noticed the the two Shopware Shops which I transferred act weird if I want to send E-Mails.
The only log that I could find was:
Now I thought it would be an issue with the Firewall (Hardware and/or Software) or the SMTP Server blocks the IP of the Server. But I con't find any issues.
Has anyone a idea what else could lead to an connection time out?
Maybe some permissions are not correct?
P.S.
The SMTP Server is smtp.office365.com with tls on port 587
I have a big issue but I have no clue where I should start to investigate this issue :/
What happened:
I decided to use a new Server from Hetzner with Plesk Obsedian and which from my old Server with Plesk Onyx (always the latest version). Both a running on Ubuntu 18.04.3 LTS with similar hardware.
I used the "Migration & Transfer Manager" to transfer data and databases to the new server. Everything is running and seams to be fine. But i noticed the the two Shopware Shops which I transferred act weird if I want to send E-Mails.
The only log that I could find was:
Code:
{"exception":"[object] (Zend_Mail_Protocol_Exception(code: 0): Connection timed out at /var/www/vhosts/shop.com/httpdocs/ShopDir/engine/Library/Zend/Mail/Protocol/Abstract.php:273)"} {"uid":"ad5d213"}
Now I thought it would be an issue with the Firewall (Hardware and/or Software) or the SMTP Server blocks the IP of the Server. But I con't find any issues.
Has anyone a idea what else could lead to an connection time out?
Maybe some permissions are not correct?
P.S.
The SMTP Server is smtp.office365.com with tls on port 587