Issue switching domain alias with main domain causes error

[vandijkna]

Server operating system version

CentOS 7.9

Plesk version and microupdate number

18.0.57

I'm trying to switch a domain alias to the main domain.
First, I removed the alias and then tried to change the main domain to the alias but I get this error:

Unable to rename home of sysuser with id=28: Unable to execute usermng: usermng[28272]: pam_unix(passwd:chauthtok): password changed for kengleidenvpsusermod: user kengleidenvps is currently used by process 28277

Any help is greatly appreciated!

 

[Peter Debik]

You need to first disable the subscription or all domains in the subscription, then change the user, then reenable subscription or domains. This way you can be sure that no process is still run by the user you are trying to change.