Issue sync plan, subscription and domain

[evrinhost]

I am completely confused, this is the scenario:

In re-seller level
I created a plan
created a domain in domains' tab
chose create a new subscription

I changed one item in plan, subscription yellowed
trying to syn, plan: Update & Sync button, and domain: Sync link in right pane
it still shows unsynced.

also, while I unchecked PHP Settings in plan so it's grayed, on save it alerts:
There are settings that conflict with the server-wide security policy. Are you sure you want to continue? ... PHP handler type

also, I have 2 separate instances of SQL Server installations, how can I force a customer to use only one of these and not to be able to change SQL Server instance? the same with .NET Framework version. simply I want the end user not able to change these settings from plan default in Add a Database page.

Plesk Onyx 17.5.3 on windows 2012 R2

Regards

 

[evrinhost]

anybody?

 

[evrinhost]

no idea?

 

[evrinhost]

this forum really sux

 

[UFHH01]

Hi evrinhost,

I changed one item in plan, subscription yellowed
trying to syn, plan: Update & Sync button, and domain: Sync link in right pane
it still shows unsynced.

Pls. check your "panel.log" for possible issues/errors/problems and provide the depending log - entries, so that people willing to help you have something to start with the investigations together with you.

=> Plesk for Windows services logs and configuration files ( KB - article: 213911325 )​

Pls. consider as well to open a NEW thread for each of your issues/errors/problems.