Syncing issue with Smartermail

[Nikhil S]

Hi,

We have plesk 11 in our environment. IN Parallels plesk we have a mail id which is consuming more than 1 Gb of space as shown in plesk due to which the subscription is getting suspended eveytime. At the same time, in Smartermail the disk space for the specific id is less than 100 MB in smarteramail . It seems there is some synchronization issue between parallels plesk and smartermail. Can some one please guide a fix around this or how to resolve this issue.

 

[IgorG]

Try recalculate mailbox usage statistics for this domain with

>statistics.exe --mailbox-usage --process-domains=example.com

 

[InderS]

statistics.exe --mailbox-usage --process-domains=example.com and then restarting smartermail fixed for me