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I am having issues updating existing customer subscriptions with an updated service plan. We didn't realize that the hard drive quota was set to unlimited and do intend to have a specific limit. We changed the limit within the service plan, but for some reason the customer subscriptions do not want to sync with the new service plan settings. We even tried to manually update the customers hard drive quota within the hosting parameters and most options are missing, including hard drive quota.
Here are the errors when changing customers service plan:
Warning: Subscription is not synced with the associated service plan.
Information: The subscription was successfully re-associated with service plans.
Warning: Permission denied.
Please advise, thanks.
I am having issues updating existing customer subscriptions with an updated service plan. We didn't realize that the hard drive quota was set to unlimited and do intend to have a specific limit. We changed the limit within the service plan, but for some reason the customer subscriptions do not want to sync with the new service plan settings. We even tried to manually update the customers hard drive quota within the hosting parameters and most options are missing, including hard drive quota.
Here are the errors when changing customers service plan:
Warning: Subscription is not synced with the associated service plan.
Information: The subscription was successfully re-associated with service plans.
Warning: Permission denied.
Please advise, thanks.
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