Question System updates failed

[whu]

Server operating system version

Ubuntu 20.04.6 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.64

System and Plesk Updates are failing. Anyone facing the same problem?
2024-10-15 04:53:39 INFO: pum is called with arguments: ['--update', '--json', '--', 'e2fsprogs', 'e2fsprogs-l10n', 'libcom-err2', 'libext2fs2', 'libss2', 'logsave']
2024-10-15 04:53:42 INFO: updating packages: e2fsprogs-l10n libcom-err2 e2fsprogs libss2 libext2fs2 logsave
2024-10-15 04:53:42 ERROR: E:dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
2024-10-15 04:53:42 ERROR: Exited with returncode 1.

 

[Sebahat.hadzhi]

Have you tried running dpkg --configure -a already? If yes, could you please also confirm what's the output?

 

[whu]

Thank you i tried, but still the same problem!
Restart necessary?


libleveldb1d:amd64 (1.22-3ubuntu2) wird eingerichtet ...
alt-python311 (3.11.9-1) wird eingerichtet ...
alt-tmpreaper (1.6.14-1) wird eingerichtet ...
alt-openssl-libs:amd64 (1.1.1w-1) wird eingerichtet ...
alt-libzip:amd64 (1.10.1-2) wird eingerichtet ...
imunify360-venv (2.3.5-1) wird eingerichtet ...
imunify-core (7.16.2-1) wird eingerichtet ...
alt-php-internal-common (8.2.13-1) wird eingerichtet ...
mode of '/opt/alt/php-internal' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/var' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/var/lib' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/var/lib/php' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/etc' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/etc/php-fpm.d' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/etc/php-fpm.d/www.conf.default.dpkg-new' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/etc/php.d.all' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/etc/php.d.all/fileinfo.ini' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/etc/php.d.all/zip.ini' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/etc/php.d.all/phar.ini' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/etc/php.d.all/sockets.ini' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/etc/php-fpm.conf.default.dpkg-new' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/etc/php.d' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/etc/php.d/default.ini' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/etc/php.ini' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/etc/php-fpm.conf.plesk.dpkg-new' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/link' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/share' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/share/php' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/bin' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/bin/lsphp.dpkg-new' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/bin/php-cgi.dpkg-new' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/bin/php.dpkg-new' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/bin/phar.phar.dpkg-new' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/lib' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/lib/x86_64-linux-gnu' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/lib/x86_64-linux-gnu/php' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/lib/x86_64-linux-gnu/php/modules' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
mode of '/opt/alt/php-internal/usr/lib/x86_64-linux-gnu/php/modules/fileinfo.so' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/usr/lib/x86_64-linux-gnu/php/modules/phar.so' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/usr/lib/x86_64-linux-gnu/php/modules/sockets.so' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/usr/lib/x86_64-linux-gnu/php/modules/zip.so' changed from 0644 (rw-r--r--) to 0600 (rw-------)
mode of '/opt/alt/php-internal/usr/lib/x86_64-linux-gnu/php/pear' changed from 0755 (rwxr-xr-x) to 0700 (rwx------)
alt-libssh2:amd64 (1.10.0-1) wird eingerichtet ...
alt-libcurlssl:amd64 (7.87.0-1) wird eingerichtet ...
alt-curlssl (7.87.0-1) wird eingerichtet ...
Trigger für man-db (2.9.1-1) werden verarbeitet ...
Trigger für libc-bin (2.31-0ubuntu9.16) werden verarbeitet ...
root@hecustomer02:~#

 

[Sebahat.hadzhi]

Yes, please. Restart the server and give it another go.

 

[whu]

Restart. Plesk Repair says everything fine. Paket update Manager meens: Warning: The information for some packages may be outdated. Inconsistencies were found in the system package manager’s database. Please resolve this issue manually.

 

[Sebahat.hadzhi]

Could you please try running the following command:

dpkg --audit

If it doesn't return any output, please try updating the packages via the Update Manager.

 

[whu]

root@hecust:~# dpkg --audit
Die folgenden Pakete befinden sich durch schwere Probleme bei der Installation
in einem Schlamassel. Sie müssen neu installiert werden, damit sie
(und alle von ihnen abhängende Pakete) ordnungsgemäß funktionieren:
alt-php-internal-cli (keine Beschreibung vorhanden)

Für die folgenden Pakete fehlt die Dateilisten-Datei in der Datenbank,
sie müssen erneut installiert werden:
alt-php-internal-cli (keine Beschreibung vorhanden)

Für die folgenden Pakete fehlt die MD5-Prüfsummen-Datei in der Datenbank,
sie müssen erneut installiert werden:
alt-php-internal-cli (keine Beschreibung vorhanden)

 

[Sebahat.hadzhi]

Thank you. Please try the following:

1. Install the debsums package:
   

   apt-get install debsums

2. Reinstall the package listed as corrupted in the error message:
   

   apt-get install --reinstall alt-php-internal-cli

3. Check the packages for consistency:
   

   dpkg --audit

I hope that helps.

 

[whu]

Thank you very much! Works!