• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

The client account is still suspended for the following reason:i_client_off_by_client

I

IOANNISM

Guest
I can not Unsuspend a client

Error: The client account is still suspended for the following reason: i_client_off_by_client

any ideas?
 
Check 'status' for this client in 'clients' table of psa database. Set it to 0 and then disable client and enable it back. It should help.
 
You must log in or register to reply here.

Similar threads

nethubonline
Forwarded to devs Suspend subscription or customer is not working when its website is suspended
Replies
2
Views
995
Sebahat.hadzhi
Sebahat.hadzhi
K
Issue Access denied. Your account was suspended while login to plesk web host edition
Replies
1
Views
362
AYamshanov
AYamshanov
K
Question How to use 2FA for email
Replies
3
Views
805
Sebahat.hadzhi
Sebahat.hadzhi
D
Question How to move domain and all related parts to different user after license downgrade?
Replies
8
Views
2K
D3nnis3n
D
S
Issue Outgoing mail limit
Replies
1
Views
347
alvarezcruz
alvarezcruz
Back
Top