• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Issue The frustration of not getting support

A

ashley

Basic Pleskian
Sunday. I want to upgrade my server but can't because the license has (in theory) expired. It hasn't expired but plesk's system thinks it has so will not allow me to continue to submit a support ticket.

So i'm unable to request support via the online ticketing system.

So I called up but in order to get phone support you have to have a ticket number.

So now i have no way to get support until sales is open during the week.
 
You have SUS expired for the licenses, so it is expected that you cannot submit a ticket to technical support.
A responsible person from the Customer Success team will contact you soon to sort out licensing issue.
 
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