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Regular Pleskian
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TITLE
The Plesk file plesk-ext-ruby.list broke updates and monitoring on Plesk
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian Version 18.0.46, Ubuntu 22.04.1 LTS
PROBLEM DESCRIPTION
Recently I moved to a new VPS server where Plesk is installed.
I discovered that:
STEPS TO REPRODUCE
I simply bought a new VPS Plesk Obsidian Version 18.0.46 Ubuntu 22.04.1 LTS where I discovered monitoring was not working.
Also going on Settings and tool, system update was not working
ACTUAL RESULT
Monitoring is not working, grafana is not working, system update is not working on a new installed Plesk Ubuntu server.
apt-get update was broken with the errors.
Also Plesk show errors when try to see Monitoring work:
code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zero exit status 100. stdout: stderr:E: The repository 'http://autoinstall.plesk.com/RUBY_0.0.2 jammy Release' does not have a Release file. stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zero exit status 100. stdout: stderr:E: The repository 'http://autoinstall.plesk.com/RUBY_0.0.2 jammy Release' does not have a Release file. Execution package has failed with exit
EXPECTED RESULT
All this errors should be not present.
ANY ADDITIONAL INFORMATION
The bug can be: The cause is that the repository has not been updated to support the current Ubuntu/Debian distribution.
This broke Ubuntu and Plesk update, broke Monitoring and grafana.
Looks to be a strong issue to me.
HOW I "resolved"
Seems I resolved by removing the file plesk-ext-ruby.list located at /etc/apt/sources.list.d
This was causing issue on Ubuntu apt update and Plesk updates and also to grafana extension install and monitor that was broken.
Now I can stay with this file removed or what I need to do?
All seems work without this file.
Source of "solution": Force update from unsigned repository
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
The Plesk file plesk-ext-ruby.list broke updates and monitoring on Plesk
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian Version 18.0.46, Ubuntu 22.04.1 LTS
PROBLEM DESCRIPTION
Recently I moved to a new VPS server where Plesk is installed.
I discovered that:
- system update in the settings was not working
- Monitoring was not working and grafana extension and service was broken
- apt-get update was also broken thanks to this Plesk bug
- Monitoring is not working. Ubuntu 22.04.1 LTS
- Unable to open anymore Add or Remove Components or Updates
STEPS TO REPRODUCE
I simply bought a new VPS Plesk Obsidian Version 18.0.46 Ubuntu 22.04.1 LTS where I discovered monitoring was not working.
Also going on Settings and tool, system update was not working
ACTUAL RESULT
Monitoring is not working, grafana is not working, system update is not working on a new installed Plesk Ubuntu server.
apt-get update was broken with the errors.
Also Plesk show errors when try to see Monitoring work:
code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zero exit status 100. stdout: stderr:E: The repository 'http://autoinstall.plesk.com/RUBY_0.0.2 jammy Release' does not have a Release file. stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned non-zero exit status 100. stdout: stderr:E: The repository 'http://autoinstall.plesk.com/RUBY_0.0.2 jammy Release' does not have a Release file. Execution package has failed with exit
EXPECTED RESULT
All this errors should be not present.
ANY ADDITIONAL INFORMATION
The bug can be: The cause is that the repository has not been updated to support the current Ubuntu/Debian distribution.
This broke Ubuntu and Plesk update, broke Monitoring and grafana.
Looks to be a strong issue to me.
HOW I "resolved"
Seems I resolved by removing the file plesk-ext-ruby.list located at /etc/apt/sources.list.d
This was causing issue on Ubuntu apt update and Plesk updates and also to grafana extension install and monitor that was broken.
Now I can stay with this file removed or what I need to do?
All seems work without this file.
Source of "solution": Force update from unsigned repository
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug