Question The Support is not good...

[Ankebut]

Hello,
i am paying each month lot of money to my hoster Hetzer.de for use Plesk, and when i have any problems and issues with plesk don`t can write "Plesk Help center" with the issue, when i need fill a Submit a request to support here, i receive a note from plesk (attachment), the reseller are fully trained by plesk, and when i contact my hoster also reseller that say ohh we don`t can do anything contact plesk, plesk say me what is here wrong please???

Were can me now help for my issue??? Or you have enough money that you do not want individual customers???

 

[IgorG]

Yes, it was discussed here already. For example - Bring back per-incident paid support
At the moment you can use this method - How to get support directly from Plesk?

 

[Ankebut]

no thx next step what i am doing is to switch to cPanel!