The WordPress website with the ID 1 is unavailable

[goody]

Server operating system version

Ubuntu 20.04.5

Plesk version and microupdate number

Version 18.0.47

Hi,

I've purchased Wordpress Toolkit and after multiple attempts I keep getting this error when copying my data from my staging to my main live website.

The WordPress website with the ID 1 is unavailable. The website responded with the 404 HTTP status code.

I got a successful message once but I checked my website and a lot of things are missing. What can I do?

 

[IgorG]

Do you have any record of this website in /etc/hosts file?

 

[goody]

No, I've tried again and same error.

Is there a way I could request a refund?