Issue There was an error communicating with CLN

[layout]

Don't get update from CLN aniway, the response its always the same:
I need to upgrade from onyx to obsidian, the license key is active and operative,
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 0%
Downloading file PSA_17.8.11/examiners/disk_space_check.sh: 100% was finished.
Downloading file PSA_17.8.11/examiners/modsecurity_check_pre.sh: 0%
Downloading file PSA_17.8.11/examiners/modsecurity_check_pre.sh: 100% was finished.
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 0%
Downloading file PSA_17.8.11/examiners/panel_preupgrade_checker.php: 100% was finished.
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 0%
Downloading file PSA_17.8.11/examiners/php_launcher.sh: 100% was finished.
Loaded plugins: fastestmirror, rhnplugin
Could not retrieve action item from server <RetryServer for xmlrpc.cln.cloudlinux.com/XMLRPC>
Error code: 9com.cloudlinux.clos.domain.exceptions.xmlrpc.ClnXmlRpcException: (=_=) Invalid System Credentials. Cannot parse request or identify server. Please, run registration again.
Profilename: serv01.layout-grp.it
There was an error communicating with CLN.
CLN support will be disabled.
Error communicating with server. The message was:
com.cloudlinux.clos.domain.exceptions.xmlrpc.ClnXmlRpcException: (=_=) Invalid System Credentials. Cannot parse request or identify server. Please, run registration again.
Loading mirror speeds from cached hostfile
Excluding mirror: mirror.de.leaseweb.net
Excluding mirror: mirror.nl.leaseweb.net
* epel: level66.mm.fcix.net
* remi-safe: cdn.centos.no

thanks in advance

 

[Martin Dias]

Invalid System Credentials. Cannot parse request or identify server. Please, run registration again.

The error comes from your OS, make sure that your CloudLinux license is correctly installed or contact the CloudLinux support for help with it.

If you know your key you can try:

/usr/sbin/rhnreg_ks --activationkey=YOUR_CLOUDLINUX_KEY

or

/usr/sbin/rhnreg_ks --activationkey=YOUR_CLOUDLINUX_KEY --force

Where YOUR_CLOUDLINUX_KEY is something similar to 1231-2b48feedf5b5a0e0609ae028d9275c93

 

[layout]

thanks, i try to get trail license for os admin, but system says is already registered:

[root@serv01 ~]# sudo /usr/sbin/rhnreg_ks --activationkey=CLADMIN-*********TuaXfRyTxgX
This system is already registered. Use --force to override
[root@serv01 ~]# sudo /usr/sbin/rhnreg_ks --activationkey=CLADMIN-*********TuaXfRyTxgX --force
[root@serv01 ~]#

 

[layout]

The Yum utility failed to install the required packages... to get back to same problem

 

[Martin Dias]

Then please contact CL Support first, to get yum working correctly as that is from OS and not Plesk side.

 

[layout]

ok thanks you