Resolved Ticket and chat buttons remain greyed out

[paulmac]

Server operating system version

Ubuntu 20.04

Plesk version and microupdate number

18.0.42

on the submit request for technical support page and After entering my valid license key, and all other valid information and ticking the relevant boxes the buttons for submit and chat stay greyed out, i have carried out this procedure many times in the past without a problem. Please advise.

 

[paulmac]

on the submit request for technical support page and After entering my valid license key, and all other valid information and ticking the relevant boxes the buttons for submit and chat stay greyed out, i have carried out this procedure many times in the past without a problem. Please advise.

please ignore