Trouble migrating from cPanel

[PaulSrch]

I'm trying to migrate one cpanel domain from my cPanel based server to my Plesk server, and am running into issues. I have to do it manually since I can't get the migration tool in Plesk to work. So, everything seems to run fine, until it tries to do the domain I'm actually trying to migrate. Eventually, I get the following:

[1467]: 17:42:10 INFO Finish dumping mail configuration for siteoneinternet.com.
DBI connect('dbname=mysql;host=localhost','root',...) failed: Access denied for user 'root'@'localhost' (using password: NO) at Db/DbiBackend.pm line 43
[1467]: 17:42:10 INFO FileFinder: mysql resolved to /usr/bin/mysql
[1467]: 17:42:10 INFO FileFinder: mysqldump resolved to /usr/bin/mysqldump
[1467]: 17:42:10 INFO New connection: mysql shell connection. db mysql, user root, host localhost
[1467]: 17:42:10 INFO Started siteone_dev1 dumping...
[1467]: 17:42:10 INFO Dumping siteone_dev1 database users
[1467]: 17:42:10 INFO Dumping mysql user 'siteone'
[1467]: 17:42:10 INFO done
[1467]: 17:42:10 INFO Started siteone_dev2 dumping...
[1467]: 17:42:10 INFO Dumping siteone_dev2 database users
[1467]: 17:42:10 INFO Dumping mysql user 'siteone'
[1467]: 17:42:10 INFO Dumping mysql user 'siteone_sqluser'
[1467]: 17:42:10 INFO done
[1467]: 17:42:10 INFO Started siteone_hpm dumping...
[1467]: 17:42:10 INFO Dumping siteone_hpm database users
[1467]: 17:42:10 INFO Dumping mysql user 'siteone'
[1467]: 17:42:10 INFO Dumping mysql user 'siteone_sqluser'
[1467]: 17:42:10 INFO done
[1467]: 17:42:10 INFO Started siteone_iplocation dumping...
[1467]: 17:42:10 INFO Dumping siteone_iplocation database users
[1467]: 17:42:10 INFO Dumping mysql user 'siteone'
[1467]: 17:42:10 INFO Dumping mysql user 'siteone_sqluser'
[1467]: 17:42:10 INFO done
[1467]: 17:42:10 INFO Started siteone_site1 dumping...
[1467]: 17:42:10 INFO Dumping siteone_site1 database users
[1467]: 17:42:10 INFO Dumping mysql user 'siteone'
[1467]: 17:42:10 INFO Dumping mysql user 'siteone_sqluser'
[1467]: 17:42:10 INFO done
[1467]: 17:42:10 INFO Started siteone_siteone dumping...
[1467]: 17:42:10 INFO Dumping siteone_siteone database users
[1467]: 17:42:10 INFO Dumping mysql user 'siteone'
[1467]: 17:42:10 INFO Dumping mysql user 'siteone_sqluser'
[1467]: 17:42:10 INFO done
[1467]: 17:42:10 INFO Started siteone_whmcs dumping...
[1467]: 17:42:10 INFO Dumping siteone_whmcs database users
[1467]: 17:42:10 INFO Dumping mysql user 'siteone'
[1467]: 17:42:10 INFO Dumping mysql user 'siteone_sqluser'
[1467]: 17:42:10 INFO done
[1467]: 17:42:10 INFO FileFinder: psql resolved to /usr/bin/psql
Undefined subroutine &Dumper::getDbConnect called at Dumper.pm line 1057.
at Dumper.pm line 1057
Dumper::addPgSQLDatabases('XmlNode=HASH(0x9083de0)', 'siteone') called at Dumper.pm line 956
Dumper::addDatabases('XmlNode=HASH(0x9083de0)', 'siteone') called at Dumper.pm line 897
Dumper::makeDomainNode('siteoneinternet.com', 'siteone', 'undef') called at Dumper.pm line 640
Dumper::makeAccountNode('siteone', 'undef', 'undef') called at Transformer.pm line 276
Transformer::getClientNode4Domain('siteoneinternet.com') called at Agent.pm line 97
Agent::getDomain('siteoneinternet.com', 'recursive', 'content', 1, 'HASH(0x89c35d0)') called at DumpComposer.pm line 274
DumpComposer::makeDomainNode('siteoneinternet.com', 'undef', 'undef', 'undef', 1) called at DumpComposer.pm line 159
DumpComposer::makeDump('/temporary_migration_directory', 'undef', 'undef', 'ARRAY(0x89f18e0)', 'undef', 'undef', 'undef', 1) called at ./cPanel9.pl line 234
main::main() called at ./cPanel9.pl line 257

Any ideas what I'm doing wrong?

 

[IgorG]

Why you do not try Free Migration Assistance?

 

[minosj]

Hi,

How exactly you are trying to migrate domains from cPanel to Plesk ?

 

[IgorG]

Did you prepare these steps before migration at least?
http://download1.parallels.com/Plesk/PP10/10.4/Doc/en-US/online/plesk-migration-guide/66786.htm

 

[PaulSrch]

Why you do not try Free Migration Assistance?

Because some of my clients do not have their domains registered through me, and they might need to be migrated later, as I talk to the clients and help them change their DNS to point to the new nameservers. I simply can't do a mass migration, or the customers' sites will not work.

How exactly you are trying to migrate domains from cPanel to Plesk ?

Using the process described here: http://download1.parallels.com/Plesk/PP10/10.4/Doc/en-US/online/plesk-migration-guide/ and particularly the page found here: http://download1.parallels.com/Ples...-migration-guide/index.htm?fileName=66783.htm

I tried to use the migration tool in the Plesk panel itself, but I could not get it to work. I kept getting "Error: pmm utility 'migration_handler' raised an exception. Error code is: 1 See pmmcli.log to find out detailed information on this"

Did you prepare these steps before migration at least?

Yes. Of course, on the old cPanel server, I'm using suPHP, so SELinux was already disabled.

 

[PaulSrch]

Why you do not try Free Migration Assistance?

Oh, one other reason... I purchased by Plesk license through a reseller (Codero), so I don't qualify for the free migration assistance.

Can anyone help?