Trying to transfer from cPanel 10.9 to PlesK 8.1 !!!

[brunoheim]

Hello users, i have updated my plesk version to 8.1 yesterday but when i try to use the migration tool, i select the right account to transfer, select shared ip for this new account and it go to a load page, i think this is the transfering moment, but it stay loading forever, i was waiting 3 hours to transfer and nothing. No error and no awnsers for it . Can any user help-me to transfer well the account from cPanel to plesk?

Thanks.

 

[brunoheim]

Stay loading with those lines !!!

Debug 02/03/2007 19:25:05 : CUnixSSHAgentConnection:: prepareDumpFolder preparing dump folder...
Debug 02/03/2007 19:25:11 : CUnixSSHAgentConnection:: prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)

 

[brunoheim]

I really need a help !!!

 

[Andrey Kareev]

Please contact to our support team with detailed request and we will examine your situation.

Thanks.

 

[brunoheim]

I did, but no one replied me

 

[Andrey Kareev]

Hello,

Normally you should wait some time. Requests are considered in a queue-order.

Thanks.

 

[JackL]

Bruno,
Please check email and fill SPF we can continue.

P.S.
Moved to 2nd line Windows.

John S.G.

 

[AeroWeb]

I am getting the same issue. Is there a fix yet? Here is part of the log file where the migration gets stuck:

Debug	03/04/2007 19:26:16 : MigrMng75::ConnectToAgent successfully finished
Debug	03/04/2007 19:26:16 : Begin prepare Dump
Debug	03/04/2007 19:26:16 : UnixAgentProxy::PrepareDump Selected accounts
Debug	03/04/2007 19:26:17 : CUnixSSHAgentConnection::RunDumpSelected start creating dump file
Debug	03/04/2007 19:26:17 : CUnixSSHAgentConnection::prepareDumpFile started
Debug	03/04/2007 19:26:17 : CUnixSSHAgentConnection::prepareDumpFile Send file (C:\DOCUME~1\PLESKA~1\LOCALS~1\Temp\tmp9E.tmp) to (/usr/local/cpanel0123456789/dump.pl)
Debug	03/04/2007 19:26:20 : CUnixSSHAgentConnection::prepareDumpFile start waiting disconnect
Debug	03/04/2007 19:26:22 : CUnixSSHAgentConnection::prepareDumpFile disconnect done
Debug	03/04/2007 19:26:23 : CUnixSSHAgentConnection::prepareDumpFile status (<?xml version='1.0' encoding="UTF-8"?>
<!DOCTYPE agent-dump-status SYSTEM 'agent-dump-status.dtd'>
<agent-dump-status>
  <pid>27551</pid>
  <account></account>
  <domain></domain>
  <accounts-left>0</accounts-left>
  <domains-left>0</domains-left>
</agent-dump-status>
)
Debug	03/04/2007 19:26:23 : CUnixSSHAgentConnection::prepareDumpFile success
Debug	03/04/2007 19:26:23 : CUnixSSHAgentConnection::RunDumpSelected dump file created
Debug	03/04/2007 19:26:23 : CUnixSSHAgentConnection::RunDumpSelected start transform dump file to plesk format
Debug	03/04/2007 19:26:23 : CUnixSSHAgentConnection::RunDumpSelected start creating dump directory
Debug	03/04/2007 19:26:23 : CUnixSSHAgentConnection::prepareDumpFolder started
Debug	03/04/2007 19:26:23 : CUnixSSHAgentConnection::prepareDumpFolder start waiting disconnect
Debug	03/04/2007 19:26:23 : CUnixSSHAgentConnection::prepareDumpFolder disconnect done
Debug	03/04/2007 19:26:24 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:24 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:26 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:26 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:28 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:28 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:30 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:30 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:32 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:32 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:34 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:34 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:35 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:35 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:37 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:37 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:39 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:39 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:41 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:41 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:43 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:43 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:45 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:45 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:47 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:47 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:48 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:48 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:50 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:50 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...
Debug	03/04/2007 19:26:52 : CUnixSSHAgentConnection::prepareDumpFolder status (copying file /usr/local/cpanel0123456789/PleskX.xml to /usr/local/cpanel0123456789/dump/objects/structure.xml filed: No such file or directory
)
Debug	03/04/2007 19:26:52 : CUnixSSHAgentConnection::prepareDumpFolder preparing dump folder...

 

[brunoheim]

Hello, i have the fix for it, PM me and i will send to you.

 

[Andrey Kareev]

Hello,
Please contact SWsoft support team or e-mail me, and you will get fix for this issue.

Thanks.

 

[Bashar]

why the reply is not into this thread so people like us can read this thread and fix the problem?

instead of contacting PLESK and waiting forever?

 

[Bashar]

anyone?