Unable create subdomain

[ToanT]

Hi all.

When i try to created subdomain. An error issuded

dnsmng::update() failed: dnsmng failed: Unknown error 0x80131501 (COM Error 80131501, Description: Generic failure ) at createRecord ZoneName = 'domain name' recordName = 'domain name.' recordType = 'MX' params={ "10","domain name." }
---------------------- Debug Info -------------------------------
0: DNSManager.php:727
DNSManager::updateDNSZone(object of type DNSZone)
1: class.SubDomain.php:227
SubDomain->create()
2: class.SubDomain.php:320
SubDomain->update()
3: class.SubDomainManager.php:600
SubDomainManager->update()
4: subdom_edit.php:81
require(string 'C:\Program Files\Parallels\Plesk\admin\htdocs\domains\subdomains\subdom_edit.php')
5: plesk.php:56

Please help me ...

Thanks ....

 

[IgorG]

Did you tried

C:\Program Files\SWsoft\Plesk\admin\bin>DNSMng.exe update *

?

 

[HadiA]

Did you tried

C:\Program Files\SWsoft\Plesk\admin\bin>DNSMng.exe update *

?

i can not see

 

[IgorG]

Please contact Parallels support team if you cant run this command by yourself.