Issue Unable to access File Sharing Repo with system username "admin": Wrong user/pass

[Sir3lit]

I've been having this problem for a while now, I've tried many solutions just for them not to work.

OS: Windows Server 2012 R2
Version: Plesk Onyx v17.5.3_build20170317.15

I've tried the following solutions all with no success.

• Change admin password with
  

  "%plesk_bin%\\init_conf.exe" -u -passwd New_Plesk_Password

• Change admin password with
  

  net user admin <current_admin_password>

• Sync with file-sharing.exe
  

  "%plesk_bin%\\file-sharing.exe" --sync

• Run repair on all
  

  plesk repair all

  Update the file of sharing passwords and permissions of users according to actual information? [Y/n] y
  Updating the file of sharing passwords and permissions of users
  according to actual information ................................. [OK]
  
  Repair web server configuration for all domains? [Y/n] y
  Repairing web server configuration for all domains. This aspect
  can be used with individual domains ("plesk repair web
  example.com"), and on the server level ("plesk repair web") ..... [OK]

• Created a NEW user on the panel, the Same error just with their username.

In this thread(Unable to access File Sharing repository with the system user name "admin": Wrong username or password) I removed web.config from httpdocs and no change

Willing to try any solutions! Thank you in advance.

Note: Trying to access /files from a normal web browser returns a "You do not have permission to view this directory or page." When accessing /files/protected I enter the correct login information from General Setttings->File Sharing

 

[Aleksandr Dunaev]

Hi, Sir3lit
It don't work for one domain?
Did you check it works for other domains/subdomains?
Also you can try to open *Local Security Policy > Network Security* and disable *Restrict NTLM: Incoming NTLM Traffic* or set to *allow all*.
Could you turn on debug mode How to enable debug mode in Plesk Onyx and earlier versions for Linux? and provide %plesk_dir%admin\logs\php_error.log ?