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Unable to allow domain administrator access

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by djross, Nov 19, 2009.

  1. djross

    djross Guest

    When adding a domain administrator access we are getting the following error after checking the "allow domain administrator access" check box and typing in a password and clicking save.

    "Error: Unable to allow domain administrator's access to control panel on the domain yourdomain.com login name is already in use."

    Allow multiple sessions is checked
    Prevent users from working with the control panel until interface screens are completely loaded is checked

    The only permissions checked are:

    * Domain administrator cannot allow or disallow shell access
    * web statistic management
    * hope page management

    Any advice greatly appreciated.
  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    Try to check with

    that this name is really exists and create it with this utility.
    Last edited: Nov 19, 2009