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Unable to allow domain administrator access

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by djross, Nov 19, 2009.

  1. djross

    djross Guest

    0
     
    When adding a domain administrator access we are getting the following error after checking the "allow domain administrator access" check box and typing in a password and clicking save.

    "Error: Unable to allow domain administrator's access to control panel on the domain yourdomain.com login name is already in use."

    -------------------------------
    Allow multiple sessions is checked
    Prevent users from working with the control panel until interface screens are completely loaded is checked

    The only permissions checked are:

    * Domain administrator cannot allow or disallow shell access
    * web statistic management
    * hope page management

    Any advice greatly appreciated.
     
  2. IgorG

    IgorG Forums Analyst Staff Member

    49
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    Joined:
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    Location:
    Novosibirsk, Russia
    Try to check with

    that this name is really exists and create it with this utility.
     
    Last edited: Nov 19, 2009
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