Issue Unable to back up extension - Plesk Emil Security

[voelu28]

Server operating system version

Ubuntu 20.04.6 LTS

Plesk version and microupdate number

Plesk Obsidian 18.0.68 Update 2

Hello since 2 nights my backup log shows the following:

WARNING: (Extension object 'Plesk Email Security') Unable to back up extension. Error: String could not be parsed as XML

 

[chrysllercs]

I'm experiencing the same issue. It initially started with OneDrive, where I used to store backups, but for some reason, it began to fail. I then switched to Google Drive, which is performing the backups, but the same error you reported still appears.
Warning: Extension 'Plesk Email Security' — Unable to back up extension. Error: String could not be parsed as XML.

 

[Phantasia]

Same here:

<?xml version="1.0"?>
<execution-result log-location="/opt/psa/PMM/sessions/2025-05-17-023003.351/migration.result" local-dump-created="true" export-dump-created="false" local-dump-name="backup_info_2505140230_2505170230.xml" custom-log-file="/var/log/plesk/PMM/backup-2025-05-17-02-30-03-351/backup.log" status="warnings">
  <object type="Server" name="mail.mydomain.com">
    <object type="Extension" name="Plesk Email Security">
      <message severity="warning">
        <description>Unable to back up extension. Error: String could not be parsed as XML</description>
      </message>
    </object>
  </object>
</execution-result>

 

[Sebahat.hadzhi]

Hello, everyone. That issue (EXTPLESK-8961) has been fixed on the 16th of May. Please update the "Plesk Email Security" extension to the latest version. If the issue persists after the update, please let us know.