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Unable to create/add domain account

Discussion in 'Plesk for Windows - 8.x and Older' started by KAYU, Jun 21, 2008.

  1. KAYU

    KAYU Guest

    0
     
    The operation you were performing failed. You can retry the operation with or without changing its parameters. You may also want to report this problem to our support so that we could help you as soon as possible.
    Show DetailsShow Details
    Hide DetailsHide DetailsReport ErrorReport Error OKOK


    Additional Information

    Failed domain creation: Unable to update domain data: Failed mail post-configuration: Can't create mail domain servie: mailManager->addDomain() failed: mailmng failed: MEAOPO.PostOffice.AddPostOffice failed for name kcichost.com [kcichost.com]
    ---------------------- Debug Info -------------------------------
    0: C:\Program Files\SWsoft\Plesk\admin\htdocs\domains\create_domain.php:146
     
  2. DmitryT

    DmitryT Guest

    0
     
    This error actually means that you have domain kcichost.com already created withing MailEnable configuration. Probably this record remained after previous unsuccessful domain configuration. I advice that you remove it first from MailEnable Administrator > Postoffices. After that domain can be created without problems.
     
  3. chulbert

    chulbert Guest

    0
     
    Similar problem after 8.4 upgrade from 8.2

    Failed domain creation: Unable to update domain data: dnsmng::remove() failed: dnsmng failed: startIndex cannot be larger than length of string.
    Parameter name: startIndex
    ---------------------- Debug Info -------------------------------
    0: E:\Program Files\SWsoft\Plesk\admin\htdocs\domains\create_domain.php:160


    I am trying to add a net new domain and am running Simple DNS Plus 4.0.0.601 for dns.. worked fine in 8.2.. i checked the port and password for the api.. but am stumped.. also get similar error when I try to update an existing domain's record from the ui.
     
  4. chulbert

    chulbert Guest

    0
     
    When I try to add a new record on existing zone.....



    dnsmng::update() failed: dnsmng failed: startIndex cannot be larger than length of string.
    Parameter name: startIndex
    ---------------------- Debug Info -------------------------------
    0: E:\Program Files\SWsoft\Plesk\admin\plib\dns\DNSManager.php:720
    DNSManager::updateDNSZone(object of type DNSZone, boolean false, boolean false, boolean true)
    1: E:\Program Files\SWsoft\Plesk\admin\plib\ui_common\DNSResourceRecordPropertiesUIPointer.php:57
    DNSResourceRecordPropertiesUIPointer->accessItem(string 'POST', NULL null)
    2: E:\Program Files\SWsoft\Plesk\admin\plib\UIPointer.php:529
    UIPointer->access(string 'POST')
    3: E:\Program Files\SWsoft\Plesk\admin\htdocs\plesk.php:13
     
  5. sergius

    sergius Golden Pleskian

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