Issue Unable to create subscription - unable to add new domain

[whitewolf]

Server operating system version

Windows Server 2022

Plesk version and microupdate number

Plesk Obsidian Version 18.0.45 Update #2

Hello Members,
I got the below error when I trying add new domain or creating subscription,

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System user update is failed: Unable to create system user: Unable to execute usermng:
Access is denied. (Error code 5) at Unable to get file (C:\Inetpub\vhosts\newbee.com) attributes
at (RunTime::File::attributesIfExist line 1520)
at Unable to execute console command: '--add'(vconsoleapp::start line 95)
at Unable to execute command: '"C:\Program Files (x86)\Plesk\admin\bin\usermng" --add
"--name=adminacc_tkdlcw8bmuo" "--password=*" "--home=C:/Inetpub/vhosts/newbee.com"'(vconsoleapp::run line 117)
(Error code 1)
**********************************************************************

I really appericiate your help & time.

 

[IgorG]

Looks like there are incorrect permissions. Try to repair it with

C:\> plesk repair fs newbee.com -y

 

[whitewolf]

Ok, thank you for your quick reply.

But the domain was not created and not found. The process of adding domain wasn't completed and got the error. Please check the attached screenshot.