• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Unable to create the remote backup

max2334

New Pleskian
Server operating system version
Debian 11.11
Plesk version and microupdate number
Plesk Obsidian v18.0.63
Hi,
since a few days we got this error:

Unable to create the remote backup: Transport error: Unable to resume an interrupted upload: Requested data is out of the cached data (current cache size: 5 MB, cached data size: 5 MB, required data size: 11 MB): The connectivity problem: (55) Failed sending data to the peer: Last FTP request: STOR backup_2409080006_2409220006.tar: Last FTP response: 150 Opening BINARY mode data connection for backup_2409080006_2409220006.tar

any idea, how to fix this issue?`
 
You can try following to increase cache size
Code:
[pmm]
ftpMaxResumeAttempts = 5
ftpMaxResumeFailures = 10
streamCacheSize = 24
 
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