Issue Unable to install or update Plesk components: There are no products for your operating system.

[evopix]

Server operating system version

Ubuntu 16.04.6 LTS

Plesk version and microupdate number

18.0.34

I`m stucked on plesk update, everythink I try fails.

My plesk version is 18.0.34 and OS is Ubuntu 16.04.6 LTS on AWS.

When I try to update from plesk panel, it result in:

There are no products for your operating system

( 'Ubuntu' 'Linux' '16.04' 'x86_64' ) available
of the selected font.

You can try using another font.

When I try to apply updates from plesk main page, it results in:

The System Updates tool is already installing updates in automatic mode. Try again later. But never installs the updates.

When I try to update from SSH, it result in:

There are no products for your operating system

( 'Ubuntu' 'Linux' '16.04' 'x86_64' ) available
of the selected font.

I want update to got php 8.1,. I do not know what else to do, please help!

sorry bad english. :/

 

[IgorG]

The reason for this issue is unsupported OS Ubuntu 16.04: Software Requirements for Plesk Obsidian
You can try to perform dist-upgrade for your outdated OS with the help of this instruction: https://support.plesk.com/hc/en-us/...upgrade-procedure-on-Linux-server-with-Plesk-

 

[evopix]

I chose to migrate to a newer server using the migration tool. Thanks.

 

[christianbaker1]

Hey @evopix, I've got the same problem but it's solved so far.