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Unable to install the PSA package

M

mvdbroek

Guest
i'm trying to install plesk on CentOS5.

First I ran into an installation failure but fixed this with an .autoinstallerrc file (see this topic http://forum.swsoft.com/showthread.php?t=49546&highlight=installation+failure).

Now I got this error:

Warning: following component(s) not found in product plesk: 'mambo'
Retrieving information about the installed packages...
Downloading the file PSA_8.3.0/thirdparty-rpm-CentOS-5-x86_64/thirdparty-8.3.0-cos5-x86_64.hdr.gz: 100% done.
Downloading the file PSA_8.3.0/dist-rpm-CentOS-5-x86_64/build-8.3.0-cos5-x86_64.hdr.gz: 20%..100% done.
Downloading the file PSA_8.3.0/update-rpm-CentOS-5-x86_64/update-8.3.0-cos5-x86_64.hdr.gz: 100% done.
Downloading the file SSO_2.0/thirdparty-rpm-CentOS-5-x86_64/thirdparty-2.0-cos5-x86_64.hdr.gz: 86%..100% done.
Downloading the file repodata/filelists.xml.gz: 57%..100% done.
Downloading the file SSO_2.0/update-rpm-CentOS-5-x86_64/update-2.0-cos5-x86_64.hdr.gz: 12%..100% done.
Downloading the file SSO_2.0/dist-rpm-CentOS-5-x86_64/build-2.0-cos5-x86_64.hdr.gz: 49%..100% done.
Determining the packages that need to be installed.
ERROR: Unable to install the "psa-8.3.0-cos5.build83071218.18.x86_64" package.
Not all packages were installed.


What could be wrong?
 
Logfile

Found this in the logfile;

selectBestResolvers(): Can't find solution for 'httpd' of psa-8.3.0-cos5.build83071218.18.x86_64.
Add psa-8.3.0-cos5.build83071218.18.x86_64 to black list
Prepare to black list package psa-8.3.0-cos5.build83071218.18.x86_64 too
Migrating psa-8.3.0-cos5.build83071218.18.x86_64 to blacklist
The requested package "psa" could not be installed.
Searching problems for the "psa" package.
No suitable solutions were found for the "httpd" dependency.
The "httpd-2.2.3-11.el5.centos.x86_64" package resolves "httpd".
Searching problems for the "httpd" package.
Unknown reason type encountered.
The "httpd-2.2.3-11.el5_1.centos.3.x86_64" package resolves "httpd".
Searching problems for the "httpd" package.
Unknown reason type encountered.
Solution for dependency 'httpd' is not available.Filefetcher: get file PSA_8.3.0/plesk-8.3.0-cos5-x86_64.inf3
Filefetcher: get file SSO_2.0/sso-2.0-cos5-x86_64.inf3
Execute command /usr/sbin/getenforce
Disabled
ERROR: Unable to install the "psa-8.3.0-cos5.build83071218.18.x86_64" package.


I dont know what to do next!
 
Hi
Seems Plesk's autoinstaller cannot find Apache installed on your server. Is it installed? Get to know with
rpm -qa | grep httpd
If it is not, install it with "yum install httpd" or manually from rpm package, then run the installation again.
 
Hi Monica, thanks for your help. I installed Apache and mod_ssl as well and it worked!
But now the next problem is showing up:
____

Installing the package libicu-3.6-5.11.1.x86_64
Execute command rpm -U --test RPMS/libicu-3.6-5.11.1.x86_64.rpm
error: open of RPMS/libicu-3.6-5.11.1.x86_64.rpm failed: No such file or directory
Filefetcher: get file PSA_8.3.0/plesk-8.3.0-cos5-x86_64.inf3
Filefetcher: get file SSO_2.0/sso-2.0-cos5-x86_64.inf3
Execute command /usr/sbin/getenforce
Disabled
ERROR: Unable to install the requested packages because of package dependency problems.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please, contact product technical support.
 
the package libicu-3.6-5.11.1.x86_64.rpm is not among the base Plesk packages, you should be able to install Plesk without it, however some of Plesk components might require it.
Try to install it the same way as Apache - "with yum install libicu". Or try to skip the installation of SSO.
 
Ok I also fixed this by installing that package.
Everything seemed ok but when the installer started mysql to create the psa database there was no admin user in mysql. So the psa database could not be installed. I have now created the admin user manually but the installer doesnt try to install the psa database anymore.
So now i'm getting the error message cannot find psa database.

Any ideas on how to solve this?
 
to solve the problem it is necessary to reinstall Plesk base packages manually with --force option.
 
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