Question Unable to ping any of my websites out of plesk

[HISSM]

Server operating system version

Ubuntu 24.04 LTS

Plesk version and microupdate number

18.0.61

Hello Colleagues,

Can anyone help me on how to solve the issue as none of my websites (example: eblast.in) hosted on VPS connected to Plesk are pinging out of Plesk? You can check it here: site24x7.com/tools/ping-test.html

Thank you in advance!

 

[scsa20]

If you're trying to ping your site from outside you will need to allow ICMP through your firewall so check your firewall settings.

 

[HISSM]

Hi Sir,
I'm quite new to plesk, so could you please let me know on how I can allow/enable particular domain's ICMP through your firewall in plesk? Thank you in advance!

 

[scsa20]

You can't do it for just one, it's all or nothing because of how IPTables work unless each domain has their own IP address assigned then you can allow ICMP for only those specific IP addresses.

 

[AYamshanov]

If your VPS is protected by a provider's cloud firewall, makes sense to check that this firewall does not block ICMP packets as well as the local firewall on the VPS.